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 overviews of crm banking

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客户关系管理(CRM) 软件评估报告

This comprehensive, customer relationship management (CRM) Software Evaluation Report covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. 

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CRM大比拼: MicrosoftDynamics CRM vs. SageCRM/SageCRM.com vs. Oncontact CRM


在本期中,我们将对比市场上三个最主要的CRM解决方案模块:销售自动化,市场营销自动化,客户服务和支持。 为了消除偏差以及确保公平,在把这三个解决方案加入我们的CRM评估中心时,我们为所有的功能评估项赋予了同等的权重和优先级。 换句话说,每个功能领域都是同等重要。

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Sage SalesLogix


With more than 300,000 users at over 7,300 companies, Sage SalesLogix is the CRM leader for small to medium-sized businesses. Sage SalesLogix delivers easy-to-use and integrated sales, marketing, customer service and support automation solutions that can be tailored to an organization’s unique customer acquisition, retention and development processes.

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赢者通吃 - Siebel Ousts的SalesLogix的从所罗门团购中


迟早比其ERP在各自的市场中做了它很多的Siebel已经被一大推到CRM中端市场与2000年电子商务中道版引进。所罗门软件部门的大平原,是另一个显着的产品联盟最近宣布在其字符串中。

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ProClarity


ProClarity gives analysts and business professionals a simple, powerful and adaptable interface to insight, building on the power of the Microsoft business intelligence platform. ProClarity empowers users with the ability to monitor business performance, visualize and explore multi-dimensional data, understand root cause and effect relationships, and share definitions and analysis best practices to make consistently better decisions.    

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CRM对于复杂的制造商围绕配置软件


虽然专家们一直在争论是否组态软件应该是一个对自己的CRM模块,它肯定是一个更广泛的CRM类产品,通常包括前端办公应用程序的销售队伍自动化(SFA),营销自动化和现场服务/呼叫中心管理。

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客户关系管理策略 第二部分:建立你的策略


CRM系统可以增加你的利润,通过简化流程,建立客户忠诚度,并提供更优质的产品和服务。但是,你首先必须准备克服缺乏需求,作战范围蔓延,并赔偿因缺乏技能。

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RockySoft_Corporation


RockySoft公司提供网络主控型优化供应链库存管理的解决方案。该公司为分销商与制造商提供多功能供应链可视化及先进计划系统以精简预测、计划与采购。RockySoft公司位于美国科罗拉多州Fort Collins。

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Intelisis ERP


Intelisis系统是个定制化的业务解决方案,该解决方案基于三个主要流程: 企业资源计划(ERP)、供应链管理(SCM)及客户关系管理(CRM)。      

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Apprise_Software_Inc


Apprise软件公司(Apprise Software, Inc.)是一家世界顶级的企业软件解决方案供应商。它的解决方案是专为消费品销售商和各个行业的独立财务软件应用而设计。

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客户关系管理(CRM)和技术解决方案:客户


客户关系管理(CRM),电子商务CRM,它不是关于技术,而是专注于重要的轨迹,围绕CRM应用软件的增长,即,客户。不理他,后果自负。

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客户关系管理策略 第一部分:改变你的做法


中型的企业有小企业的灵活性,资源丰富,足以应付CRM实施。然而,如果没有全面的规划,实现的目标,指标,和检查点的中型企业不会从他们的CRM系统中实现成功,并充分发挥潜力。

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访问商务部香料最多北美CRM弗赖


今年五月,访问商务部,法国的CRM供应商,宣布其在加利福尼亚州圣迭戈的第一个美国办事处开幕。在探索2000年,QAD的年度用户大会上,访问商业宣布释放eCameleon,MFG / PRO。

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面向混合模式制造业的企业资源计划(ERP) 软件评估报告


The mixed-mode manufacturing ERP Software Evaluation Report addresses diverse criteria for multiple types of production environments and strategies. Companies that need to switch production without interrupting their operations may seek both discrete and process manufacturing requirements of their ERP solution. These may include mixing, separating, forming, or performing chemical reactions, as well as functionality for production planning, shop floor control, and product costing.

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Verticent


成立于1992年,Verticent公司专业于为目标行业提供整合企业应用软件。整合了企业资源计划(ERP)、销售自动化(SFA)、客户关系管理(CRM)、网络电子商务以及商业智能,Verticent提供了一套全面的用得起的企业业务系统产品,ERP Plus,是专门为满足金属服务中心的需求而设计的系统。利用行业特定的知识与功能,ERP Plus旨在精简作业并改善关键资产的利用率。Verticent公司总部位于美国佛罗里达。

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Infor Epiphany


Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction. Service—serves as the foundation for personalized contact center operations, giving customer service representatives a unified view of customers across all existing systems and empowering them to shorten call times and resolve issues on the first call. Powerful real-time analytics drive personalized, customer-focused processes and offers, turning customer interactions into revenue opportunities across emails, phone calls, and web inquiries.  

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