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 overviews of crm banking

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TEC RFP模板为超过40个类别的软件罗列了数以千计的特性和功能。获取行业中最全面的要求/功能列表。

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客户关系管理(CRM) 软件评估报告

This comprehensive, customer relationship management (CRM) Software Evaluation Report covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. 

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文档关于 » overviews of crm banking

(忘了)的CRM和ERP王国的决策?


企业资源规划(ERP)和客户关系管理(CRM)供应商Consona的决心建立Consona的企业级CRM基于CRM的“王国”。 Consona的企业级CRM阅读这个全面的分析,找出什么样的未来这款旗舰产品。

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分析主动语态的收购的PhoneSoft公司


主动语态将所有PhoneSoft的功能集成到他们现有的“团结”的语音消息的产品为目标的Lotus Notes Domino R5。

overviews of crm banking  语音信箱,传真,商务电话,附注8.5,统一消息,虚拟电话,800服务,多米诺骨牌服务器,电话接听系统,多米诺骨牌笔记,数字电话系统,虚拟PBX,免费的语音信箱,电话接听服务,NSF文件 阅读更多……

Document Management for the Health Care Industry


Document management (DM) for health care and hospitals manages the storage, display, faxing, and scanning of paper and electronic documents.

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适用于按订单设计(ETO)生产的企业资源计划(ERP) 软件评估报告


The engineer-to-order (ETO) enterprise resource planning Software Evaluation Report supports the requirements of companies that manufacture products based their customers' unique engineering designs. Companies building ETO products require special processes for estimates, purchasing materials, engineering changes, cost allocation and tracking, and ongoing work with customers.

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Clinical Information System (CIS) for the Health Care Industry


Clinical information system (CIS) assists nurses and other clinicians in the management of patient care, orders, medication administration, and other tasks.

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跑马灯供应商合作伙伴的深化固有CRM和BI链接


尽管背后的逻辑,结合客户关系管理(CRM)和商业智能(BI)的元素,实施营销自动化(MA)已经由缓慢的市场发育不良,悲观的投资者。 CRM和BI厂商建立联盟,以争取市场份额,并说明价值MA。

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客户关系管理(CRM)


当谈到关系管理软件解决方案时,大多数人会想到客户关系管理(CRM)系统。然而,企业须应对各种不同的关系。这些关系包括:企业与供应商的关系,企业与客户的关系,供应商和下游供应商的关系,企业内部不同部门以及员工之间的关系等。因为软件、信息和通信技术(ICT)在促进高效的关系管理方面发挥着重要的作用,所以TEC的关系管理企业软件评估中心把重点集中在两类软件解决方案上:客户关系管理(CRM)系统和供应商关系管理(SRM)系统。

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ERP for the Utilities Industry


Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR, financials, and human resources, among others.

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Vista HRMS


PDS’s human resources management system (HRMS), Vista HRMS is a Web-based suite of human resources (HR), payroll, benefits, employee self-service, and reporting components. It includes functionality for both position and employee management, as well as cross-border capabilities for managing US and Canadian employees in a single database. PDS supports SQLServer and Oracle databases, using the .NET framework.      

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Picture Archiving Communication Systems (PACS) for the Health Care Industry


PACS (Picture Archiving Communication System) manages the storage and display of digitized diagnostic images such as x-rays, CT Scans, and ultrasounds for use by radiologists and other clinicians.

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Infor Epiphany


Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction. Service—serves as the foundation for personalized contact center operations, giving customer service representatives a unified view of customers across all existing systems and empowering them to shorten call times and resolve issues on the first call. Powerful real-time analytics drive personalized, customer-focused processes and offers, turning customer interactions into revenue opportunities across emails, phone calls, and web inquiries.  

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Exelsys


Exelsys designs and develops software systems and delivers them through a network of consulting services partners. It provides Exelsys HCM, a cloud-based human capital management software delivered as a service.

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计费和客户服务(CC&B)(英文版)


Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. The TEC model of CC&B software covers mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

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面向混合模式制造业的企业资源计划(ERP)


The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers'' IT technology with their business strategies, and subsequent software selection.

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社交网络的力量应用到客户关系管理


客户关系管理(CRM),迅速从客户管理模型变形到一个客户参与。社交网络,播客,博客和wiki,使客户能够成为倡导者,而不是简单的目标,他们在传统的CRM流程。同样的技术也被用于CRM行业本身内创建一个内容丰富,社会化媒体环境下的CRM专业人士。找出这些彻底改变意味着企业和CRM专业人士的一致好评,TEC研究总监韦恩·汤普森坐下BPT合作伙伴,领先的CRM咨询公司的保罗·格林伯格和布鲁斯·卡伯特。

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