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ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » z part 1

The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

z part 1  databases to help users analyze various aspects of their business. For more details, see the Article CRM is Busting Out of It''s Britches: Operational, Analytical, and Collaborative CRM Are Born . API - Application Programming Interface . Typically, a set of API''s will be released by the vendor of software, to enable programmers to write new code on top of the application more quickly by making use of pre-packaged code within an API set. Often used to either augment functionality, or to link one Read More...
The Wizardry of Business Process Management - Part 4
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

z part 1  Solaris , IBM System z mainframes , and IBM AIX . Pega also uses leading application servers including IBM WebSphere, Oracle WebLogic , and Apache Tomcat . Unified processes and business rules reside in the abovementioned common repository (database), which may run on Oracle , Microsoft SQL Server , and IBM DB2 relational databases . The architecture also supports parallel computing  so that multiple nodes are available to scale up and support distributed user bases and provide resiliency. SmartBPM’s Read More...
Job Scheduling Maze in Distributed IT Landscapes - Part 2
Part 1 of this blog series outlined the problem that, as the number of systems, applications, databases, and whatnot platforms increases, the IT business

z part 1  Scheduling Maze in Distributed IT Landscapes - Part 2 Part 1 of this blog series outlined the problem that, as the number of systems, applications, databases, and whatnot platforms increases, the IT business community requires a holistic approach across all these various systems to provide a single point of running IT jobs and workload automation . It also pointed out the difficulties in achieving this noble idea, and introduced Advanced Systems Concepts Inc. (ASCI) and its ActiveBatch cross-platform Read More...
The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 3
Part 1 and Part 2 of this blog series went through the five previous generations of the Microsoft Dynamics NAV (formerly Navision) product. In late 2008, at the

z part 1  nitty-gritty. Namely, it will analyze how this particular product release might have mitigated many of the traditional flaws of Dynamics NAV (and former Navision ) while building upon the product’s traditional (if not proverbial by now) positive traits. As a preamble, let me try to explain the concepts behind the much publicized RoleTailored user experience (UX) design and Role Centers . In particular, to use Microsoft Dynamics NAV 2009, employees can now log into their relevant Role Center or their Read More...
The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

z part 1  Edition . A highly optimized Java runtime environment targeting a wide range of consumer products, including pagers, cellular phones, digital set-top boxes, and car navigation systems. JDBC - Java Database Connectivity . JDBC technology is an API that lets you access virtually any tabular data source from the Java programming language. It provides cross-DBMS connectivity to a wide range of SQL databases. There is also a new JDBC API, which provides access to other tabular data sources, such as Read More...
Curbing MESsy Shop Floor State of Affairs - Part I
Those that follow manufacturing-oriented enterprise applications have likely noticed for some time an uptick of conversations about the need to better integrate

z part 1  Control, Execute , and Analyze Production . Why do we need integrated manufacturing operations, or manufacturing execution systems (MES) linked to transactional enterprise resource planning (ERP) systems, likely via some plant-level integration hub and visualization & intelligence layer ? Well, it is not a major revelation to say that, for instance, in the discrete manufacturing sector, fabrication and assembly processes are being run and managed by isolated applications, such as “Post-it” notes, Read More...
Dell Takes Over the #1 Spot in the U.S. PC Market
Dell Computer takes #1 position in US PC market share, passing Compaq.

z part 1  overall PC market, and symbolizes the leadership fight between Compaq and Dell. The numbers for the market, both US and worldwide, are shown in Tables 1 and 2, below. In addition to gaining the top US spot, Dell has increased its share of the worldwide PC market, and narrowed the gap between itself (at #2) and Compaq (#1). Market Impact This means that, after years of trying to catch Compaq, Dell has finally succeeded. With a year-over-year growth rate of 55+% (both US and worldwide), Dell is becoming Read More...
SCE Leaders Partner To See Beyond Their Portfolio Part Three: Challenges and User Recommendations
One of the biggest challenges facing IT departments today is still unlocking data and processes from a plethora of heterogeneous applications running on

z part 1  that have not yet standardized on their integration platform, in which case mature embedded SeeBeyond solution should be an apparent choice. SeeBeyond hereby obtains yet another high-profile endorsement beside recent like partnership with Siebel Systems , another leader in another market, CRM. The vendor has one of the most ambitious R&D initiatives in the EAI sector, and it plans to gain market share and to leverage pre-packaged integration solutions for certain vertical markets. It also has advanced Read More...
The ''Joy'' Of Enterprise Systems Implementations Part 3: Causes of Failures
This part discusses the causes of ill-fated implementation

z part 1  four-part note. Part One summarized a report titled ERP Trends by The Conference Board. Part Two covered the major key success factors (KSF''s) for enterprise applications projects. This part discusses the causes of enterprise systems implementation failures. Part Four will make User Recommendations based on this information. Other Causes of Ill-fated Implementations Some other causes of ill-fated implementations and/or poor live system performances worth pointing out would be: Lack of system discipline , Read More...
Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part II)
Part I of this blog topic  introduced Epicor Software and its traditional vertical solutions. It also analyzed Epicor''s forays into the attractive retail sector

z part 1  Yankee Candle Company and Zumiez , among others. The retail division employs more than 360 employees based in Newburgh, New York, the United States (US), with regional offices in Seattle, Washington, US and Bracknell, the United Kingdom (UK). The  Epicor/CRS Retail Suite  was devised to assist retailers in integrating their sales channels, order management, pricing, inventory, and resources to more effectively manage a real-time (or close to), multi-channel enterprise. Some of the retail applications Read More...
Cloud Assets: A Guide for SMBs-Part 3
Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional price tag of hardware and

z part 1  be considering for your organization, and some are more suitable than others. I will define for you the particularities of public cloud, hybrid cloud, and private cloud, along with the ramifications of these setups for your organization. Public Cloud The public cloud is by far the most talked about cloud configuration, principally because it is the one being marketed the most. A public cloud is basically an infrastructure designed to host a variety of solutions that can be accessed through a Web browser Read More...
UCN inContact Selected as the First Hosted System to Support a Statewide 2-1-1 Intelligent Call Handling Platform
Washington Information Network 2-1-1 (WIN 211), was the non-profit organization tasked with implementing an integrated call center solution in the State of

z part 1  211), was the non-profit organization tasked with implementing an integrated call center solution in the State of Washington (US). WIN 211’s challenge was to define system requirements, and select a vendor that could interconnect eight call centers into a single, cohesive information service system. For a solution, it turned to UCN inContact. Read More...
Provia Proves Its Way To Success Part Two: Market Impact
From the moment an order is created, Provia Software’s ViaWare and ViaView suites aim at helping managers track orders in real time and make orders visible

z part 1  be among the most customized of enterprise applications, which often makes it more affordable for companies to forego the upgrade process and just install new more out-of-box functional WMS applications. It would be quite simplistic to state that Provia''s stellar results regardless of a depressed selling environment and a skimping software buying behavior stem from the mere fact that it is a SCE vendor, and given the SCE market has been resilient and defying current sluggish IT sales. Yes, Provia, like Read More...
Evolving Business Application Preferences, Part 1: Best-of-breed or Suite?
Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software

z part 1  By region? By company size? How have these preferences changed over time? What are the implications for users and vendors of business applications? Get the answers to these and other questions in this Strategic Perspective from Saugatuck Technology. Read More...
Grape Escape 2013: Customer Value a Priority for Both SYSPRO and UNIT4-Part 2
This is part 2 of a 2-part blog post on Grape Escape 2013, with my analyst take on the announcements and conversations with UNIT4 at the recent analyst event in

z part 1  Planner, Project Planner, and Organization Modeler are the first three Experience Packs scheduled to be launched in October 2013. Expenses, Time Tasks, Absence, and Travel Requests will be available later. This year’s enterprise resource planning (ERP) market research survey, conducted by IDC on behalf of UNIT4, revealed that despite new promising releases of ERP packages, the cost for software changes driven by business and environment requirements remains extremely high, averaging $1.2 million (USD) Read More...

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