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ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » z part 1


The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

z part 1  databases to help users analyze various aspects of their business. For more details, see the Article CRM is Busting Out of It''s Britches: Operational, Analytical, and Collaborative CRM Are Born . API - Application Programming Interface . Typically, a set of API''s will be released by the vendor of software, to enable programmers to write new code on top of the application more quickly by making use of pre-packaged code within an API set. Often used to either augment functionality, or to link one Read More...
Microsoft to Add
Microsoft''s Encore acquisition should bring the two former partners'' complementary product offerings even closer together and should widen opportunities within

z part 1  (and even into the dozens of ERP product from other vendors including Best Software, see FRx Poised to Permeate Many More General Ledgers ), it has not been the case with other potential add-on products, like MBP or Forestar. Also, while Best is benefiting royally by mostly cultivating its large install base, MBS'' and SAP Business One ''s emphasis on hunting for new licenses in an all-but-stalled economy has had a limited success so far. Hence, one should not be surprised by MBS'' recent and more upbeat Read More...
The Wizardry of Business Process Management - Part 4
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

z part 1  Solaris , IBM System z mainframes , and IBM AIX . Pega also uses leading application servers including IBM WebSphere, Oracle WebLogic , and Apache Tomcat . Unified processes and business rules reside in the abovementioned common repository (database), which may run on Oracle , Microsoft SQL Server , and IBM DB2 relational databases . The architecture also supports parallel computing  so that multiple nodes are available to scale up and support distributed user bases and provide resiliency. SmartBPM’s Read More...
The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

z part 1  Edition . A highly optimized Java runtime environment targeting a wide range of consumer products, including pagers, cellular phones, digital set-top boxes, and car navigation systems. JDBC - Java Database Connectivity . JDBC technology is an API that lets you access virtually any tabular data source from the Java programming language. It provides cross-DBMS connectivity to a wide range of SQL databases. There is also a new JDBC API, which provides access to other tabular data sources, such as Read More...
The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 3
Part 1 and Part 2 of this blog series went through the five previous generations of the Microsoft Dynamics NAV (formerly Navision) product. In late 2008, at the

z part 1  nitty-gritty. Namely, it will analyze how this particular product release might have mitigated many of the traditional flaws of Dynamics NAV (and former Navision ) while building upon the product’s traditional (if not proverbial by now) positive traits. As a preamble, let me try to explain the concepts behind the much publicized RoleTailored user experience (UX) design and Role Centers . In particular, to use Microsoft Dynamics NAV 2009, employees can now log into their relevant Role Center or their Read More...
Deltek''s Second Bite at the IPO Cherry (Part II)
Well, a few months after Part I of this blog post was published, which focused on Deltek''s pre-New Mountain Capital private equity investment era, the time has

z part 1  in the IT-Director and ZDNet''s respective posts , as well as in  TEC ''s earlier article titled Enterprise Management Software Vendor Welcomes Additions . In essence, EVM is a system for project planning and control used by the US federal government to: Objectively measure a project’s progress; Forecast its completion date and final cost; and Provide schedule and budget variances along the way. In other words, EVM takes a snapshot view of where exactly a project is against where it should (was Read More...
The Many Faces of PLM Part One: Event Summary
Product Lifecycle Management (PLM) software solutions, like many of the application suites that have come before it, are a collection of different offerings

z part 1  (PDMA) is a professional organization dedicated to furthering the practice of product development. In October of 2003, PDMA held their annual conference with the theme The Business of Product Development People, Process & Technology Across the Life Cycle . The conference was an excellent event for professionals with a common interest in better managing commercial products to share ideas and learn from each other. The meeting highlighted a series of industry companies that spoke on the value they had Read More...
SAP Gives in to CRM (Part Time) Matrimony
On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate

z part 1  single organization, said Tony Zingale, president, Clarify eBusiness Applications, Nortel Networks. With the combined industry and Internet expertise of both companies, businesses will be able to collaborate in new ways and achieve greater levels of return on relationship. Today''s agreement is aligned with the previously demonstrated open strategy for complementing mySAP.com solutions with tightly integrated applications from SAP partners for marketing planning and campaign management, catalogs, push Read More...
Vertical Solutions Inc.-All About Field Service: Part Two
In a blog post last week, I talked about Vertical Solutions’ (VSI) offerings for field service management (FSM), including the company’s customer profile

z part 1  be the product configurators, visualization tools, e-commerce storefronts, etc. (see Figure 3). We know our strengths include in-depth service knowledge as many of our employees come from large service organizations. We couple this with a non-proprietary, SaaS-enabled platform that was designed to quickly enable partners, resellers, and customers a place to meet their verticalized and/or specific needs. Figure 3 – VSI Apps Strategy In a nutshell, we beat competitors by doing the following two things: Fi Read More...
Project Management Communication: Part 3 of 3
In this final installment of the Project Management Communication series, we look at a vital project management tool. This system has provided visibility to

z part 1  the impact on the organizations resources. The fundamental goals of PPM are to shed light on individual elements of a portfolio and to understand how individual projects relate to the overall goals of the enterprise. This is achieved by the ability to add, sort, move, and remove items within each portfolio if it is determined that certain projects or elements within a project contribute cost without being aligned with the initial purpose of a project. In other words, needless cost is reduced and more Read More...
A Modern Tale of Long (Supply Chain) Tails -- Part II
Part I of this blog series introduced the notion of long tails in modern supply chains. That blog post also introduced the vendor ToolsGroup and its solution

z part 1  a fast-mover (with no zero-demand periods and relatively stable demand) if its demand behavior is observed in monthly buckets, but looks more like a slow-mover if observed in weekly buckets, and typically appears “lumpy” at the daily level. Store demand signals thus have to propagate upstream through the retailer’s supply chain, synchronizing constrained replenishments across all supply chain tiers. The retail supply chain optimization system has to then dynamically monitor, sound the alarm, and Read More...
IFS Continues Its Reinvention Through Pruning Part Two: Background, Challenges, and Response
IFS could be an object case of how a great product (in terms of functionality scope and technological foundation) and knowledgeable employees are only part of

z part 1  of IFS Applications in Brazil. In mid-December, IFS Sverige AB , IFS'' Swedish subsidiary, announced that it has sold its payroll software to Personec , and the two companies have entered into a collaboration agreement. In November, IFS announced it would collaborate with Bentley Systems , Inc . ( http://www.bentley.com ). Bentley, which has its headquarters in the US, will thereby acquire IFS'' esoteric computer-aided design (CAD) applications for process, electrical, piping, and instrumentation design. Read More...
SoftBrands to Institute Fourth Shift for SAP Business One Manufacturing Work-Plan Part Four: SoftBrands
This partnership provides SAP with the opportunity to further extend its reach within its large corporate customer base by serving the needs of its distant

z part 1  solutions for small and midsize manufacturing companies, with the aim of extending its leadership as a provider of solutions for an even broader range of companies, from small enterprises via mid-market companies to the world''s industry leaders. Part One and Part Two of this note details the announcements. Part Three began a discussion of the market impact by looking at SAP''s answer for SMBs and focus on penetrating the US SMB market. To that end, SoftBrands should be pleased by becoming one of a few stra Read More...
It’s About Process (or the Ability to be Responsive) -- Part III
Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on

z part 1  management (BPM). It also zoomed in on similarities and subtle differences between the two related software categories. Finally, the idea of on-demand workflow and/or BPM solutions was introduced. To that end, W ebcom Inc.  has leveraged its vast expertise earned while addressing many complex sales quote-to-order (Q2O) process issues (i.e., channel quote approvals, special pricing approvals, special non-standard product feature request approvals, etc.) and has created a brand new workflow engine, which Read More...
The ''Joy'' Of Enterprise Systems Implementations Part 3: Causes of Failures
This part discusses the causes of ill-fated implementation

z part 1  four-part note. Part One summarized a report titled ERP Trends by The Conference Board. Part Two covered the major key success factors (KSF''s) for enterprise applications projects. This part discusses the causes of enterprise systems implementation failures. Part Four will make User Recommendations based on this information. Other Causes of Ill-fated Implementations Some other causes of ill-fated implementations and/or poor live system performances worth pointing out would be: Lack of system discipline , Read More...

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