In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the benefits of social media in ERP, social capabilities and features, and also pointed out that user adoption and corporate governance must be considered when rolling out these tools. This second post provides an in-depth look at the different approaches major ERP vendors have taken to integrate social capabilities into their ERP systems and provides some tips for users looking for a social ERP system.
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LN, Syteline, M3, Visual, XA, LX, and System21. Yunano and Atos —The APAC powerhouse Yunano (which purports to have a user base of 1.5 million) is also diving headfirst into social collaboration via its partnership with Atos. The telling quote from Thierry Breton, chief executive officer (CEO) of Atos, is that “our ambition is to be a zero e-mail company within 3 years.” It is quite ambitious to state that the use of e-mail will be eliminated as a communication tool, but the Atos reports that 60,