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The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

q part 1  2: From J to Q The Lexicon of CRM Part 2: From J to Q R. Garland - October 19, 2001 The Lexicon is divided into three parts, this being the second of three. This second section covers the alphabet from J to Q. For A to I, see Part One . J  J2ME - Java 2 Micro Edition . A highly optimized Java runtime environment targeting a wide range of consumer products, including pagers, cellular phones, digital set-top boxes, and car navigation systems. JDBC - Java Database Connectivity . JDBC technology is an API Read More...
ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » q part 1


Infor24: Demystifying Infor’s Cloud Strategy - Part 1
Anyone that is still vociferously doubting and denying the future of cloud computing and its near-mainstream nature will sound as strange and nutty as some

q part 1  save them some money quickly, especially if the company has not taken the  virtualization  route yet. Public cloud computing is also safe for certain activities, such as evaluating new software. For many enterprises, public cloud computing is also appropriate for application development (and testing) and simulations (and modeling) that require extreme scalability and elasticity. Moreover, many enterprises are putting live production data, transactions, and workloads into the public cloud, as cloud Read More...
Baan - What Will The Future In Invensys’ Stable Bring? Part 1: About Baan
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise software applications map. However,

q part 1  crippled by eight consecutive quarters in the red and yet another full-year loss, Baan was acquired by the British automating equipment provider, Invensys (London: ISYS) (for more information, see Baan Yet Another ERP Vendor to Find a Sanctuary Under Invensys' Wing ). Baan Co. which had gone public in 1995, traded until the acquisition on both NASDAQ and the Amsterdam Stock Exchange. The immediate impact of the Invensys takeover was some instances of customer defection (for more information, see Baan Read More...
Infor ION-izes its Open SOA Strategy - Part 1
2010 has certainly been an interesting (if not a crossroads) year for Infor. Namely, after a number of new high-profile hires at the beginning of the year

q part 1  gaining competitive advantage) No quick business re-configuration (flows) Lack of insight needed to prioritize Inefficient data collection for reporting and business intelligence (BI) The reality of adopting multiple and hybrid technologies for on-premises and cloud software Simplify by Leveraging Proven Plumbing Apparently, the abovementioned departed executives’ cardinal mistake (this is my own assumption, not the official statement by Infor) was their obsession with building the brand new so-called Read More...
Is There Much More (Pro)Clarity In Microsoft’s BI Strategy Now? - Part 1
Tough times demand tough decisions and sacrifices even from seemingly untouchable corporations. Most of us were likely discouraged (if not necessarily

q part 1  total cost of ownership. Q: How does this announcement impact Microsoft Dynamics partners? A: The combination of Microsoft Office SharePoint Server (MOSS) with the monitoring and analysis capabilities of Microsoft Office PerformancePoint Server (MOPPS) represents an evolution of Microsoft’s BI offering, and we expect that partners will see an increase in the number of BI related opportunities going forward. Providing a clear financial planning and reporting product roadmap for Microsoft Dynamics Read More...
What Makes a Good White Paper Good… (part two)
And here's the second point that all writers of IT white papers should keep in mind when writing (special notice of this point should be taken by those writers

q part 1   Read More...
ERP and BI: When 1+1=3
Learn about the synergy of these two powerful business solutions in the provocative Aberdeen Report ERP and BI: When 1+1=3.

q part 1  erp. Read More...
Provia Tackles RFID in a Twofold Manner Part Five: 3PL Support and SCE Optimization
FourSite 4.4 is an upgrade of its fulfillment solution oriented towards third party logistics (3PL) providers. ViaOptimize, is an advanced step for companies

q part 1  is not moving as quickly. This concludes Part five of an eight-part note. Parts One through Five detail recent announcements. Parts Six and Seven will discuss the market impact. Part Eight will note challenges and make user recommendations. Parts One through Four were published between August 11 and 14. Part Five to Eight will be published August 18 to 21. Read More...
ERP Selection Facts and Figures Case Study - Part 2: Qualitative Assessments and Analysis
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client. Each vendor’s offering differed in

q part 1  Study - Part 2: Qualitative Assessments and Analysis ERP Selection Facts and Figures Case Study Overview of the Selection  A mid-market Engineer-to-Order manufacturer in the aerospace and defense sector retained the services of TEC to help select an Enterprise Resource Planning System. This system is intended to replace disparate applications that lacked the functionality and integration to support the company's Lean Manufacturing initiatives. The Scripted Scenarios allowed TEC to gain a detailed Read More...
Whose ROI is it Anyway? Part Two: Sorting Through Claims
ROI (return on investment) has taken on new importance in examining business initiatives and programs that often involve deployment of enterprise software and

q part 1  application software. These implementations require fundamental changes in the way a company and its trading partners conduct business. Infrastructure software or Internet technology alone do not bring about those changes, although the right technology can help. But only if skilled practitioners and effective business leadership apply them in the context of well-conceived business initiatives. Vendors who understand this reality take a we'll work with you approach. They help prospective customers Read More...
What Makes a Good White Paper Good… (Part 4)
Here's the final point in a series of four aimed at identifying a

q part 1  they must have telepathically acquired everything you learned in your electrical or software engineering degree. Don't allude to a solution, shout it out loud . And don't cram a bunch of irrelevant diagrams or illustrations in around the concluding paragraphs, as though to distract from the fact that you don't really have much to offer in the way of a solution. Savvy readers will not be fooled. Now that you know what to look for in an IT white paper, sifting through the thousands of documents out there Read More...
Curbing MESsy Shop Floor State of Affairs - Part II
Part I of this blog series expanded on some of TEC's earlier articles about companies' need for better links between the plant (

q part 1  here are: production scheduling, quality management, tooling, statistic process control (SPC), traceability , and costing (labor and material tracking). Plexus has extensive manufacturing industry experience, since it was developed at an actual manufacturing plant, from 1989-1995. The company has been focused on manufacturing within industries like automotive, aerospace & defense (A&D), and industrial machinery since its founding. Plexus' initial on-premise offering was on Progress Software’s Read More...
Are You on Track for 21 CFR Part 203 Compliance?
It’s old, it’s new, and it’s the future. Pedigree tracking regulations were originally passed into law through the Prescription Drug Marketing Act of 1987 (PDMA

q part 1  You on Track for 21 CFR Part 203 Compliance? It’s old, it’s new, and it’s the future. Pedigree tracking regulations were originally passed into law through the Prescription Drug Marketing Act of 1987 (PDMA). After two decades of postponing enforcement, the US Food and Drug Administration (FDA) has lifted its final stay. Pharmaceutical companies are expected to be in compliance with 21 CFR Part 203 by the year 2011. Do you have what it takes for compliance? Read More...
It’s About Process (or the Ability to be Responsive) -- Part III
Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on

q part 1  the system. The Webcom Q2O clients’ adoption was initially somewhat tepid due to the ingrained human habit of emailing or calling directly the preferred contact or due to the clients having their own issue tracking systems. Of course, there is always the need for a human touch and chatting (as a “bonus”) with Webcom associates about the critical issues like a “lovely” winter weather in Wisconsin or about the Green Bay Packers' revival. Nonetheless, joking apart, from the end of 2007 Read More...
Deltek's Second Bite at the IPO Cherry (Part II)
Well, a few months after Part I of this blog post was published, which focused on Deltek's pre-New Mountain Capital private equity investment era, the time has

q part 1  minimized through quantitative and qualitative risk analysis (e.g., risk registers, histograms,  completion probability tables, cost probability tables, etc.). Additionally, integrated earned value data gathering, analysis and reporting reduces compliance risks, while cost overruns can be eliminated through more accurate schedules and resource management. Finally, a scaleable multi-user/project platform should standardize best practices and drive enterprise value, visibility, project velocity and Read More...

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