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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 others part 1


Epicor 9: Delivering What Oracle and Others Are Yet to Achieve? - Part 1
Undoubtedly, the recent major event at Epicor Software (despite concurrent unfortunate occasional and distracting shareholder power struggles, takeover bids

others part 1  Delivering What Oracle and Others Are Yet to Achieve? - Part 1 Undoubtedly, the recent major event at Epicor Software  (despite concurrent unfortunate occasional and distracting shareholder power struggles, takeover bids, and CEO departures ) was the launch of the next-generation Epicor 9 product suite  in late 2008. Epicor hails Epicor 9 as an entirely new generation of business application that redefines how enterprise systems are both built and used. For one, Epicor 9’s functional footprint is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite (LMS)

These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to manage both classroom and on-line learning. They do not normally include content creation or management tools but may in some cases. Some LMSs may manage just classroom or just e-learning rather than both. Some LMSs may also include content authoring and managment and virtual classrooms. Learning content management systems (LCMS) emphasize the management of content for courses/training/learning. In most cases, they include content authoring tools. In some cases, they may also include some of the features of LMSs. Content authoring tools are often provided as part of an LCMS. They may also be stand-alone products. Virtual classrooms (web conferencing tools) normally are separate third party offerings but may be included as part of a suite of tools. Suites of tools include features of at least two or more of the above categories. While some companies offer just LMS or LCMS systems others offer suites of products, which provide all or most of the features of the other tools. Suites combine several capabilities of learning management--usually two or more of the following: learning management, classroom training management, e-learning management, custom content creation, learning content management, learning object repositories, or virtual classrooms.  

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Documents related to » others part 1

Cloud Assets: A Guide for SMBs-Part 1


Cloud computing is changing the scope of information technology (IT) management, and organizations must be highly adaptable to safeguard the continuity of their business operations. Although small to medium businesses (SMBs) lead the adoption of hosted services, little information is currently available to help them integrate these tools. Read part 1 of a three-part guide to get insights for navigating through the clouds.

others part 1  and Forrester , among others, can leverage significant comparative data from a variety of vendors. In some cases, such as TEC, an online decision support system (DSS) is available to conduct comparative studies on potential solutions and greatly speed the process of obtaining a shortlist of vendors. Using a DSS is a good option for validating your selection process, particularly if this is the first time you are selecting software for your business. Integration firms, such as  Progress Software and Read More

Has KANA Gotten Its Mojo Back? - Part 1


In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service they provide. Zappos and its “Powered by Service” tagline is a crown example. Many vendors that offer customer service software solutions, especially those that bundle customer relationship management (CRM) with

others part 1  , and BearingPoint among others. For more information on the company, see  TEC ’s vendor spotlight report here . Figure 3 What Does KANA Offer? Built on its aforementioned SEM platform, KANA offers the following solutions: SEM for Agent Desktop – Targeted for customer service contact centers, the Agent Desktop dynamically responds to the needs of agents during each service interaction. Channel-agnostic and context-driven, the Agent Desktop provides access to all of the contextual knowledge, Read More

Mega-vendors Warming Up to the Cloud - Part 1


At the time when my recent “SaaSy Discussions” series was already being published, I had an update briefing and great discussion with Colleen Niven Smith, vice president of software-as-a-service (SaaS) initiatives at Progress Software. Smith and Progress Software’s findings on SaaS industry dynamics concur with my assertions that growth of SaaS-based offerings is expected to outpace traditional on

others part 1  IT organizations, and still others might have even more targeted consumers within companies. As noted above, Saugatuck and Progress believe that continued evolution of these marketplaces will be driven by the necessity to integrate both at the data level and business process level, across both SaaS and on-premise solutions within a specific horizontal or vertical business process. In most cases, these will be partnerships focused on a market-leading SaaS solution or solution stack (e.g., Read More

Epicor 9: Delivering What Oracle and Others Are Yet to Achieve? - Part 2


Part 1 of this blog series outlined Epicor 9 (aka Epicor ERP [evaluate this product]), Epicor Software’s next-generation converged product suite. A similar feat has yet to be accomplished even by mighty Oracle within Oracle Fusion Applications. The article also discussed Epicor’s accompanying “Protect, Extend, and Converge” strategy for providing customers with  a migration path choice on their

others part 1  Delivering What Oracle and Others Are Yet to Achieve? - Part 2 Part 1 of this blog series outlined Epicor 9 ( aka Epicor ERP [ evaluate this product ]), Epicor Software ’s next-generation converged product suite. A similar feat has yet to be accomplished even by mighty Oracle within Oracle Fusion Applications . The article also discussed Epicor’s accompanying “Protect, Extend, and Converge” strategy for providing customers with  a migration path choice on their own timetable and convenience. Read More

Whose ROI is it Anyway? Part Two: Sorting Through Claims


ROI (return on investment) has taken on new importance in examining business initiatives and programs that often involve deployment of enterprise software and information technology. In some cases, "Show me the ROI" has become a smokescreen for "Let's wait and see" or, "Go away. Don't bother me."

others part 1  ROI is it Anyway? Part Two: Sorting Through Claims ROI claims from technology vendors—the first liar doesn't stand a chance Confronted by the demands of today's market, enterprise software vendors at the very least play lip service to ROI selling. For many, this means showing prospects that under some average or typical conditions, implementing the software can lead to a direct cost savings that will cover the software license fee in some specified period. Vendors generally express this by saying Read More

Tracing Food Quality and Safety, or We Are What We Eat, After All (Part II)


Part I of this blog post introduced the burning issues of food safety and the ensuing need for traceability. To the end of providing entire food supply chain traceability and information visibility, mid-March, during its CUE 2008 annual user conference, Lawson Software announced the availability of Lawson M3 Trace Engine 3.0, the first version offered within the US market. The application is

others part 1  Food Quality and Safety, or We Are What We Eat, After All (Part II) Part I of this blog post introduced the burning issues of food safety and the ensuing need for traceability . To the end of providing entire food supply chain traceability and information visibility, mid-March, during its CUE 2008 annual user conference , Lawson Software announced the availability of Lawson M3 Trace Engine 3.0 , the first version offered within the US market. The application is designed to help companies in the food Read More

RedPrairie - New Name For A Brave New Value Proposition Paradigm Part Three: Continued Market Impact


RedPrairie's solution for the first time enables both private & third party logistic providers (3PLs) to meet the needs of multiple vertical industries within a single WMS solution

others part 1  - New Name For A Brave New Value Proposition Paradigm Part Three: Continued Market Impact The WMS Market On November 8, RedPrairie Corporation ( www.redprairie.com , formerly McHugh Software International ), a provider of comprehensive supply chain execution (SCE) solutions including transportation, labor productivity and warehouse management, as well as supply chain visibility and collaboration solutions, released a new version of its warehouse management system (WMS), DLx Warehouse , Read More

Are PLM and Global Sourcing Related? Duh, And How! (Part II)


Part I of this blog post analyzed the white paper entitled "Manufacturing Outsourcing: Seven Common Pitfalls to Avoid" , authored by Symphony Consulting and Arena Solutions. It also established an intrinsic connection with product lifecycle management (PLM) software technology as a global sourcing collaboration enabler. Indeed, several macroeconomic trends seem to be helping the PLM market

others part 1  PLM and Global Sourcing Related? Duh, And How! (Part II) Part I of this blog post analyzed the white paper entitled Manufacturing Outsourcing: Seven Common Pitfalls to Avoid , authored by Symphony Consulting and Arena Solutions . It also established an intrinsic connection with product lifecycle management (PLM) software technology as a global sourcing collaboration enabler. Indeed, several macroeconomic trends seem to be helping the PLM market, starting with the rampant offshoring of facilities Read More

What Makes a Good White Paper Good... (part three)


Here is the third point in a series that looks at the key features to consider when writing an IT white paper... so that you not only get your reader's interest, but keep it. Are you part of the problem or part of the solution? Identifying a problem isn’t enough, no matter how much "affinity" is established with the reader (see previous post and Michael Stelzner's site). The proposed

others part 1  Makes a Good White Paper Good... (part three) Here is the third point in a series that looks at the key features to consider when writing an IT white paper... so that you not only get your reader's interest, but keep it. Are you part of the problem or part of the solution? Identifying a problem isn’t enough, no matter how much affinity is established with the reader (see previous post and Michael Stelzner's site ). The proposed solution must be both practical and clearly stated. If the solution Read More

KANA Connect 2014—Morphing into Verint’s Engagement Vision: Part Two


In the second part of a two-part series about the KANA Connect 2014 conference, TEC's P.J. Jakovljevic takes a look at what has transpired since the KANA-Verint merger announcement and what we should expect from the actionable intelligence solutions vendor in the near future.

others part 1  Connect 2014—Morphing into Verint’s Engagement Vision: Part Two Part One of this blog series set the background on KANA ® Software, A Verint ® Company, and Verint Systems , two companies that merged in early 2014. KANA Connect 2014 was the first joint event by the two companies, which will in the future be subsumed by the annual Verint user conference.   Nancy Treaster, SVP of strategic operations at Verint, opened the KANA Connect 2014 event, which had the tagline “A New View,” meaning Read More

ERP and BI: When 1 + 1 = 3


Prompted by volatile markets and a troubled economy, the need to contain or reduce costs is key for small to medium-sized enterprises (SMEs). SMEs are turning to enterprise resource planning (ERP) or business intelligence (BI) solutions to provide control and visibility. Each provides value, but the marriage of the two becomes the perfect storm, igniting improved performance and visibility. This report discusses their synergistic relationship.

others part 1  enterprise resource planning,business intelligence,ERP + BI,small to medium size enterprises,ERP for SMEs,BI for SMEs Read More

TEC’s I&CM Evaluation Center (Slowly but Surely) Gaining Traction - Part II


Part I of this blog series expanded on some of TEC’s earlier articles about companies’ need for better commission and incentives calculations and best sales performance management (SPM) practices. It also introduced the latest entry in TEC’s I@CM (Incentive @ Compensation Management) Evaluation Center, Varicent Software’s flagship product, Varicent SPM [evaluate this product]. Varicent

others part 1  I&CM Evaluation Center (Slowly but Surely) Gaining Traction - Part II Part I of this blog series expanded on some of TEC ’s earlier articles about companies’ need for better commission and incentives calculations and best sales performance management (SPM) practices. It also introduced the latest entry in TEC’s I&CM (Incentive & Compensation Management) Evaluation Center , Varicent Software ’s flagship product, Varicent SPM [ evaluate this product ]. Varicent SPM Architecture Overview The Read More

J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation Part 2: FOCUS Announcements Continued


While significant new product deliveries have happened under the company’s own steam, J.D. Edwards has not departed from its traditional policy of congenial partnering with other prominent software providers.

others part 1  D. Edwards Finds Its Inner-Self Within Its 5th Incarnation Part 2: FOCUS Announcements Continued J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation Part 2: FOCUS Announcements Continued P.J. Jakovljevic - October 3, 2002 FOCUS Announcements Continued However, contrary to the concrete delivery announcements discussed in Part One, during FOCUS, J.D. Edwards announced merely its vision for a Supplier Relationship Management ( SRM ) suite with full capabilities to electronically collaborate with Read More