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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 l part 1


Epicor Claims The Forefront Of CRM.NET-ification Part 1
By harnessing .NET possibly more zealously than its creator Microsoft’s Great Plains and Navision enterprise counterparts, and while difficult market conditions

l part 1  Claims The Forefront Of CRM.NET-ification Part 1 Epicor Epicor Claims The Forefront Of CRM.NET-ification P.J. Jakovljevic & L. Talarico - June 11, 2002 Event Summary On May 21, Epicor Software Corporation (NASDAQ: EPIC), one of leading providers of integrated enterprise and e-Business and collaborative commerce software solutions solely for the mid-market, announced Clientele Customer Support 8.0 , the first application of the Clientele CRM.NET Suite that is completely built on the architecture of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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Documents related to » l part 1

Job Scheduling Maze in Distributed IT Landscapes - Part 1


We certainly learn new things every day, and sometimes out of pure serendipity. Namely, when I was recently asked by one of my industry contacts (working for a PR agency) whether I would like to have a briefing with and about his client, whose name included the word "batch" as a part, I agreed, thinking it was a process enterprise resource planning (ERP) vendor or maybe a manufacturing execution

l part 1  Maze in Distributed IT Landscapes - Part 1 We certainly learn new things every day, and sometimes out of pure serendipity. Namely, when I was recently asked by one of my industry contacts (working for a PR agency) whether I would like to have a briefing with and about his client, whose name included the word batch as a part, I agreed, thinking it was a process enterprise resource planning (ERP) vendor or maybe a manufacturing execution system (MES) vendor. To my chagrin, as soon as the Web conference Read More

The 'Joy' Of Enterprise Systems Implementations Part 1: Inexorable Statistics


We take the liberty to expand further on the findings of a report, which was recently released by a renowned research organization, and which pinpoints enterprise applications implementations’ dissatisfactions in no uncertain terms. One may expect even more bad news in the future given the intricacy of collaborative inter-enterprise business.

l part 1  'Joy' Of Enterprise Systems Implementations Part 1: Inexorable Statistics The 'Joy' Of Enterprise Systems Implementations Part 1: Inexorable Statistics P.J. Jakovljevic - July 8, 2002 Executive Summary What has long been a general feeling based on rumors, news headlines and some casual survey reports hidden within analyst houses' vaults and largely inaccessible to mass audience owing to exorbitant subscription fees, has recently been confirmed in a more tangible manner. Namely, many major companies are Read More

ERP Trivia - Every Why Should Have Its Wherefore Part 1: ERP Trends


We take the liberty to comment on the findings of a report, which was recently released by a renowned research organization, and which pinpoints ERP implementations’ dissatisfactions in no uncertain terms.

l part 1  Trivia - Every Why Should Have Its Wherefore Part 1: ERP Trends ERP Trivia - Every Why Should Have Its Wherefore Part 1: ERP Trends P.J. Jakovljevic - August 25, 2001 Executive Summary  What has long been a general feeling based on rumors, news headlines and some casual survey reports hidden within analyst houses' vaults and largely inaccessible to the mass audience owing to exorbitant subscription fees, has recently been confirmed in a more tangible manner. Namely, many major companies are having Read More

Grape Escape 2010: Of Cloud & Angels, Fun & Games, and “In Vino Veritas” - Part 1


Every June over past several years, after the high season for traveling to major vendor events subsides, and before everyone takes their summer vacations, a group of selected enterprise applications analysts have become accustomed to attending the JRocket Marketing Grape Escape(TM) event. “Grape Escape” is a signature event that showcases the intimate analyst relationships (AR) and event expertise

l part 1  Escape 2010: Of Cloud & Angels, Fun & Games, and “In Vino Veritas” - Part 1 Every June over past several years, after the high season for traveling to major vendor events subsides, and before everyone takes their summer vacations, a group of selected enterprise applications analysts have become accustomed to attending the JRocket Marketing Grape Escape(TM) event. “Grape Escape” is a signature event that showcases the intimate analyst relationships (AR) and event expertise that JRocket Read More

Compiere ERP Becomes Part of Consona


In the enterprise open source space, a notable change came to light today affecting Compiere users and partners. Consona announced its acquisition of Compiere. Compiere started back in 1999. One of its founders explained to me that the company's business (circa 2004) largely came from support, migration, and priority requests from clients. An integral component of the delivery model was

l part 1  open source space, a notable change came to light today affecting Compiere users and partners. Consona announced its acquisition of Compiere . Compiere started back in 1999. One of its founders explained to me that the company's business (circa 2004) largely came from support, migration, and priority requests from clients. An integral component of the delivery model was Compiere's partners. So Compiere focused on providing second-level support to their network of local partners. These areas are where I'm Read More

SCE Leaders Partner To See Beyond Their Portfolio Part Three: Challenges and User Recommendations


One of the biggest challenges facing IT departments today is still unlocking data and processes from a plethora of heterogeneous applications running on different technologies and platforms, from mainframe to Web application servers. Since most SCE solutions involve a complex flow of transactions across a company's information systems network, users need simple to use, graphical tools to help them manage these transaction flows and quickly respond to problems.

l part 1  the most important but least understood aspect. This is Part Three of a three-part note. Part One detailed the announcements. Part Two discussed Market Requirements and the Market Impact. Vendor Challenges In addition, the strong downturn in the technology economy has affected many vendors' outlooks. The infrastructure and integration are not easy segments to compete within either, with wealthy and viable competitors coming also from the EAI specialists (i.e., SeeBeyond , Tibco , webMethods , Mercator Read More

KANA Connect 2014—Morphing into Verint’s Engagement Vision: Part Two


In the second part of a two-part series about the KANA Connect 2014 conference, TEC's P.J. Jakovljevic takes a look at what has transpired since the KANA-Verint merger announcement and what we should expect from the actionable intelligence solutions vendor in the near future.

l part 1  to pursue would be linking the voice of customer data to marketing and more enterprise-wide usage scenarios beyond call centers (e.g., field service technicians).     But software technology is just one part of a customer engagement equation, given that companies are at different maturity levels of their customer service journeys. To that end, as a professional services play, Verint’s Customer Engagement Optimization Maturity Model describes how effectively current process, technology, and people Read More

A Tale of a Few Good SCM Players - Part 1


Throughout the late 1990s and the mid-2000s, Manhattan Associates was the epitome of a well-managed supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Simply stated, the company set the industry standard for the supply chain execution (SCE) space and was the envy of its competitors. The

l part 1  Optiant , and  ILOG LogicTools  (now part of IBM ) do not compete with Manhattan for the same business, these same vendors, at least in my observation, have a somewhat different view of the IO world than Manhattan does. Namely, all of the above named companies are manufacturing-process-centric. They provide bolt-on optimization engines essentially for  enterprise resource planning (ERP) solutions (e.g., the SAP and SmartOps relationship). Manhattan’s IO solution has a purposely designed holistic Read More

Tier 1 vs. Tier 2 vs. Tier 3 ERP: What’s the Difference, Anyway?


In the software industry, at least in the enterprise resource planning (ERP) segment, there is an implicit understanding of what is meant by tier 1, 2, and 3 vendors. Though the distinction may seem obvious, definitions of software vendor tiers are sparse. Those that exist vary from source to source and are mainly based on the vendor’s clients’ company size, the number of the vendor’s remote

l part 1  the software industry, at least in the enterprise resource planning (ERP) segment, there is an implicit understanding of what is meant by tier 1, 2, and 3 vendors. Though the distinction may seem obvious, definitions of software vendor tiers are sparse. Those that exist vary from source to source and are mainly based on the vendor’s clients’ company size, the number of the vendor’s remote business units, and the vendor’s annual revenue. Nonetheless, it seems that the very short list of tier 1 ERP Read More

The Lexicon of CRM - Part 1: From A to I


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.

l part 1  A to I The Lexicon of CRM Part 1: From A to I R. Garland - October 12, 2001 0 - A  360 degree view of the customer - A term used to describe the ability for virtually anyone in the company to know anything about the customer (products bought, support calls made, web site visits conducted, etc.). A complete, 306 degree view of customer information. 3G - Supposedly the ultimate wireless protocol technology that is already being used in areas outside of North America where countries have more readily Read More

The Path to ERP for Small Businesses - Part 1: The Research


Most consultants agree that there are three stages that precede a software implementation project: research, evaluation, and selection. This three-part article will describe each of them, providing tips and real life examples that will help small businesses better understand what they need and how they can find the best product and vendor for them.

l part 1  Path to ERP for Small Businesses - Part 1: The Research When looking for business software, small companies might fall into the trap of being selected instead of selecting vendors. This usually happens because small companies do not allocate extensive time and resources to the process and do not have selection methodologies, which help decision makers select a product without further investigation. Not every company takes advantage of a sound software selection methodology. The good news is that other Read More

IFS Bucking the Trends - Part 1


IFS is a public business software company (listed on the Stockholm Stock Exchange) founded in 1983 with headquarters in Linkoping, Sweden and with US$362 million in revenues in 2009. The company develops, supplies, and implements IFS Applications, an integrated and component-based extended enterprise resource planning (ERP) suite built on service oriented architecture (SOA

l part 1  identity (in terms of logos and coloring) where everything seems different, although nothing has really changed at the company. The color purple was reportedly chosen as part of the company’s heritage, which combines the passion of the color red with the trust and reliability of the color blue. At about the same time as the re-branding program, IFS relocated investor relationship activity to London, UK, where Sorbie is based (but also a number of prominent investment analysts). Trends Continue in Read More

Provia Tackles RFID in a Twofold Manner Part Five: 3PL Support and SCE Optimization


FourSite 4.4 is an upgrade of its fulfillment solution oriented towards third party logistics (3PL) providers. ViaOptimize, is an advanced step for companies who have already automated their facilities with Provia's WMS and are now looking at optimization as a key area of improvement, efficiency and cost reduction.

l part 1  Tackles RFID in a Twofold Manner Part Five: 3PL Support and SCE Optimization FourSite 4.4 These days when radio frequency identification (RFID) is constantly on everyone's lips, and when every relevant enterprise application vendor is hedging its bets towards becoming RFID-ready or is even convincing the market that its RFID-compliant solution is exactly what the doctor (such as, Wal-Mart , Target , Albertsons , and the US Department of Defense [ DoD ]) ordered, the typically quiet Provia Software ( Read More

Dell Takes Over the #1 Spot in the U.S. PC Market


Dell Computer takes #1 position in US PC market share, passing Compaq.

l part 1  Takes Over the #1 Spot in the U.S. PC Market Event Summary Latest figures show that Dell Computer Corporation has now passed Compaq Computer Corporation, and taken the top spot for U.S. PC market share. This is the first time Dell has reached this position for the overall PC market, and symbolizes the leadership fight between Compaq and Dell. The numbers for the market, both US and worldwide, are shown in Tables 1 and 2, below. In addition to gaining the top US spot, Dell has increased its share of Read More