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ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » k part 1


JDA FOCUS 2010 Impressions - Part 1
Last year I attended the JDA FOCUS 2009 conference to realize that Scottsdale, Arizona-based JDA Software (NASDAQ: JDAS) has become a force to be reckoned

k part 1  sets. JDA pledged several key commitments to its customers starting with that the company would continue to support all of its products. JDA will note replace one product with another, but will rather create a “Superior Solution” that is a “Superset” of the combined functionality. Last but not least, JDA will not impose a forced timeline to upgrade: JDA customers will be able to move to the converged solution when they are ready, i.e. in the normal cycle of upgrade. Meanwhile, certain products Read More...
BigMachines: Getting Bigger and Better - Part II
Part I of this blog post series talked about my encounter with BigMachines, a provider of slick software-as-a-service (SaaS) configure, price, and quote (CPQ

k part 1  this blog post series  talked about my encounter with  BigMachines , a provider of slick  software-as-a-service (SaaS)  configure, price, and quote (CPQ)/ quote-to-order (Q2O)  solutions during my recent attendance of  Gartner’s CRM Summit in Scottsdale, Arizona (US).  Prior to analyzing recent events at BigMachines, Part I explained the general value proposition of on-demand Q2O and CPQ software solutions . Part II will continue with a discussion of recent developments at BigMachines. From the Read More...
Progress Software Revs Up to Higher RPM via Savvion - Part 3
Part 1 of this blog series began with an analysis of the recent merger of Progress Software Corporation (NASDAQ: PRGS) and Savvion Inc. Progress has this way

k part 1  a top-down manner. Dr. K asked the audience What percentage of processes within enterprises run on a BPM system? The answer was less than 5 percent, although more than 80 percent of processes need improvements. It would be counterproductive to re-implement any business process to improve it. This suboptimal practice breaks away from the notional idea that “Model, Deploy, Execute, Monitor, and Improve” is the proper cycle for achieving process management and improvement nirvana. A major problem is Read More...
Outsourcing 101 - A Primer Part Two: Outsourcing Categories
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the

k part 1  is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the four broad outsourcing categories: Application software I.T. infrastructure Business process outsourcing (BPO), and Manufacturing This is Part Two of a three-part note. Part One discussed the history of outsourcing, described outsourcing pros and cons, and introduced offshoring concepts. This part defines and describes common types of outsourcing. Part Three Read More...
The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

k part 1  spreadsheets or flat files. K   Kbps - Kilobits per second . Note that Kbps is NOT the same as KB (Kilobytes). There are 8 bits per kilobyte. Hence, for example, if you have a 56 Kbps modem, it actually transmits 56/8 = 7 KB per second, maximum. This is often a source of confusion when users are downloading software from the Internet, and they see download rates of less than 7KB. 4KB, which is equal to 32 Kbps, is a typical, actual download speed. Knowledgebase - A database that is stocked with Read More...
A Modern Tale of Long (Supply Chain) Tails -- Part I
As a little kid growing up in former (and erstwhile happy) Yugoslavia and watching my elders, day in, day out, downing dozens of strong Turkish coffees with

k part 1  under-stocking the other stock keeping units (SKUs)? Quite large, indeed. To make things worse, coffee retailers would not be the worst example of long tails, since the above-mentioned Webcast has pointed out some other businesses (like automotive aftermarket part distributors) that attribute even 98 percent of all SKUs to slow-moving items that contribute to over 60 percent of revenues. Yet, 82 percent of organizations still measure the weighted mean absolute percentage error (WMAPE), which is an Read More...
Curbing MESsy Shop Floor State of Affairs - Part II
Part I of this blog series expanded on some of TEC''s earlier articles about companies'' need for better links between the plant (

k part 1  companies'' need for better links between the plant ( blue collar trenches ) and the enterprise ( white collar ivory tower ). It also pointed out the difficulties in achieving this idea. An obvious solution would be a tightly integrated enterprise resource planning (ERP) and manufacturing execution system (MES) package that would help manufacturers close the gap between the shop floor and the offices by gaining visibility into manufacturing operations, achieving shop floor control, managing Read More...
TEC’s I&CM Evaluation Center (Slowly but Surely) Gaining Traction - Part II
Part I of this blog series expanded on some of TEC’s earlier articles about companies’ need for better commission and incentives calculations and best sales

k part 1  the market, to my knowledge). Meeting the increasing need for better visibility and compliance, Varicent SPM 5.0 introduced enhanced audit and security mechanisms for more system control, better audit trails and improved user activity tracking. Users can drill into summarized audit reports to get detailed transactional information. The solution''s audit reporting and analytics capabilities are designed to meet ever-changing compliance and audit requirements . As said in Part I, Varicent is headquartered Read More...
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1
As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses

k part 1  should the user not keep up their part of the arrangements, such as using a service class for which they have not contracted. SLAs should also be automatic. At the present time, too few carriers and service providers have embraced the SLA as a strategic customer relationship management tool and require the customer to jump through hoops to get the penalties they are due. SLAs and the compliance information supporting them should be available to the customer when and as needed. We will see a lot more of Read More...
Compiere ERP Becomes Part of Consona
In the enterprise open source space, a notable change came to light today affecting Compiere users and partners. Consona announced its acquisition of Compiere.

k part 1  Compiere . Compiere started back in 1999. One of its founders explained to me that the company''s business (circa 2004) largely came from support, migration, and priority requests from clients. An integral component of the delivery model was Compiere''s partners. So Compiere focused on providing second-level support to their network of local partners. These areas are where I''m most curious about Compiere''s move to the Consona fold. These business characteristics are often associated with open source Read More...
SOA From a Management Perspective: Part Two
Despite the numerous benefits companies can expect from service-oriented architecture, the technology is still relatively new and implementation costs are steep

k part 1  SOA. Concerns About SOA Back in the day when procedures and subroutines were all the rage, there was a performance concern: Did the use of subroutines, with all of its branching back and forth and passing of data, degrade performance as opposed to duplicating the code in stream? The same concern with message traffic in service-oriented architecture (SOA) is being voiced by some information technology (IT) shops. Vendors downplay this concern, explaining that today''s processing speeds more than compensate Read More...
Dell Takes Over the #1 Spot in the U.S. PC Market
Dell Computer takes #1 position in US PC market share, passing Compaq.

k part 1  Takes Over the #1 Spot in the U.S. PC Market Event Summary Latest figures show that Dell Computer Corporation has now passed Compaq Computer Corporation, and taken the top spot for U.S. PC market share. This is the first time Dell has reached this position for the overall PC market, and symbolizes the leadership fight between Compaq and Dell. The numbers for the market, both US and worldwide, are shown in Tables 1 and 2, below. In addition to gaining the top US spot, Dell has increased its share of Read More...
Microsoft Keeps on Rounding up Its Business Solutions Part Two: Challenges and User Recommendations
While smaller businesses must be attuned to what their larger customers and trading partners require, and thus consider the Microsoft Business Network (MBN) as

k part 1  Keeps on Rounding up Its Business Solutions Part Two: Challenges and User Recommendations Challenges At the beginning of October, during the annual conference of the American Production and Inventory Control Society , APICS 2003 , in addition to Microsoft Corporation''s (NASDAQ: MSFT) initiative to avail a majority of its Microsoft Business Solutions (MBS) division''s enterprise resource planning (ERP) offerings with long needed pieces of product lifecycle management (PLM) functionality through Read More...
The Pain and Gain of Integrated EDI Part Two: Automotive Suppliers Gain
The nature of the global automotive supply chain means that the suppliers must be tightly integrated into the trading partner’s enterprise, whose supply chain

k part 1  relations, procurement, performance, and keep manufacturers compliant with automotive industry requirements. Many smaller automotive suppliers have reportedly felt stuck with the traditional methods of using just EDI, which is demanded by their OEMs. Issues like Does the system support my trading partners (e.g., GM, Honda , DCXnet [DaimlerChrysler exchange], etc.)? ; If yes, does it have fully integrated EDI, barcodes, payment processing, and other customer mandates? ; and Is it specifically designed Read More...

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