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The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

j part 1  covers the alphabet from J to Q. For A to I, see Part One . J  J2ME - Java 2 Micro Edition . A highly optimized Java runtime environment targeting a wide range of consumer products, including pagers, cellular phones, digital set-top boxes, and car navigation systems. JDBC - Java Database Connectivity . JDBC technology is an API that lets you access virtually any tabular data source from the Java programming language. It provides cross-DBMS connectivity to a wide range of SQL databases. There is also a Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » j part 1


The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

j part 1  Lexicon of CRM from J to Q. Part 3 covers the Lexicon of CRM from R to Z. Read More
Audit Considerations for Enterprise Software Implementations Part 1: Project Planning and Management
Thanks, in part, to the fallout from the financial scandals of Enron, WorldCom, Tyco and others, the corporate spotlight is being refocused on the audit

j part 1  or languages. These practices just make good sense and do not need legislation or the attachment of criminal penalties to be implemented. Steal the concepts from the SOX and start your own program to improve internal control practices. As a project manager, you should encourage the involvement of the audit function from the outset. While specific and typical areas of involvement will be addressed in Part II of this article, as part of the planning and management process, coordination with the audit Read More
Liberty Alliance vs. WS-I; J2EE vs. .NET; Overwhelmed .YET? Part 1: Latest Announcements
On one hand, some archrivals (e.g., Microsoft, IBM, and Oracle) are becoming strange bedfellows, while, on the other hand, the others (e.g., Microsoft and Sun

j part 1  Alliance vs. WS-I; J2EE vs. .NET; Overwhelmed .YET? Part 1: Latest Announcements Event Summary February appeared to be the month in which Web Services earned notable legitimacy. Recently, IBM and Microsoft , the two largest proponents of Web Services, and a slew of other prominent IT companies and enterprises ( Accenture , BEA Systems , Hewlett-Packard , Fujitsu , Intel , Oracle , and SAP to name some) have joined to form the Web Services Interoperability Organization (WS-I, www.ws-i.com ). The Read More
J.D. Edwards' QUEST To End Its String Of Pyrrhic Victories Part 1: The News
J.D. Edwards has been trying hard to reverse a continuing decline of license revenue, which is in a sharp contrast to its direct competitors’ upbeat postures

j part 1  the news from the J.D. Edwards conference. Part two discusses the Market Impact of this news and how it affects Users. Conference Highlights  J. D. Edwards pledged to refocus significant energy and resources on its traditional mid-enterprise marketplace. During his keynote address at FOCUS, J.D. Edwards' Chairman, President and CEO Ed McVaney, referenced the need for an integrated Customer Relationship Management (CRM) solution as a part of the mid-enterprise strategy, which should reinforce the value Read More
Cloud Assets: A Guide for SMBs-Part 3
Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional price tag of hardware and

j part 1  requirements (such as a major contract that requires additional resources that won’t be needed once the project is complete), IaaS tends to be geared toward larger businesses for scope, return on investment (ROI), and cost. When it comes to strengths, you will be benefiting from scalability in user and computer capacity, a shorter implementation, easier mobile access (you’re no longer bound to a specific computer), and lower initial cost. This caters perfectly to businesses experiencing growth and Read More
A Modern Tale of Long (Supply Chain) Tails -- Part I
As a little kid growing up in former (and erstwhile happy) Yugoslavia and watching my elders, day in, day out, downing dozens of strong Turkish coffees with

j part 1  and Optimizing Inventories” conducted jointly by AMR Research , ToolsGroup , and Supply Chain Digest . The recorded Webcast, which took place a few months ago and was reportedly well attended (several hundred listeners) can still be replayed here .  There is also a related elaborate white paper from ToolsGroup entitled “Mastering the Long Tail of Demand.” According to Lora Cecere, a Research Director of Consumer Products at AMR Research , the current “anatomic” supply chain business problem Read More
SAP Keeps Traction On Some Tires Of Its Omni-Wheel-Drive Part 1
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some challenges moving forward, particularly

j part 1  shipping en mass in January 2003. Given that, based on past user experiences, it would sometimes take them nearly a year to upgrade to R/3 4.6.c release from 3.x releases, one should expect same effort for the upgrade to R/3 Enterprise. Without the above maintenance extension provision, users would then be forced to either start their migration to R/3 Enterprise prior to its general availability or to upgrade to 4.6c release, which would defeat the purpose for both them and SAP, since R/3 Enterprise Read More
Tracing Food Quality and Safety, or We Are What We Eat, After All (Part II)
Part I of this blog post introduced the burning issues of food safety and the ensuing need for traceability. To the end of providing entire food supply chain

j part 1  developed its solution in conjunction with one of the world's largest aquaculture feed production companies, Nutreco (a minor part of whose business is also poultry processing). Trace Engine is a standalone, web-based, configurable repository that can receive, filter and interpret any trace line information from virtually any system within the user enterprise, its suppliers, transporters, customers or any other third party. This product overlays other enterprise systems already in place and enables the ge Read More
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1
As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses

j part 1  leading VoIP provider, Vonage, just passed a million subscribers in Spring 2006, and that a million is not equal to a single midsize United States city. In addition, existing VoIP signaling protocols don’t address potentially service crippling latency issues within VoIP networks. To more effectively meet latency requirements, multi-media networks must not only provide fast database access but also distribute control intelligence throughout the network, a lesson learned from uni-media. We have also Read More
Tier 1 vs. Tier 2 vs. Tier 3 ERP: What’s the Difference, Anyway?
In the software industry, at least in the enterprise resource planning (ERP) segment, there is an implicit understanding of what is meant by tier 1, 2, and 3

j part 1   Read More
The Intelligence of Social Media (Part 2)
In the first part of this blog, I mentioned that sentiment analysis measures the polarity of opinion—positive, negative, or neutral—regarding a subject, a

j part 1  potential to be used jointly with BI applications making it possible to apply traditional BI techniques to visualize what a sentiment-based tool has discovered on the Web. Some vendors are already offering analytics services ( radian6 , Sysomos , BuzzLogic , and Attentio ) to measure and analyze social media content. Now, there is also an existing trend regarding traditional BI providers to address these tasks: •    Teragram (a division of SAS Institute) unveiled its Sentiment Analysis Manager (SAM), Read More
TEC’s I&CM Evaluation Center (Slowly but Surely) Gaining Traction - Part II
Part I of this blog series expanded on some of TEC’s earlier articles about companies’ need for better commission and incentives calculations and best sales

j part 1  on customers' feedback. In July 2008, Varicent announced that its newly released Varicent SPM 5.0 features integration with Microsoft PerformancePoint Server 2007 and Microsoft Office SharePoint Server .  The combined solution makes it possible for organizations to deliver a holistic solution for both SPM and corporate performance management (CPM). Specifically, Varicent SPM 5.0 now: Offers synchronization of SPM data – including details on territories, quotas, incentive compensation and related Read More
Should Your Software Selection Process Have a Proof of Concept? Part Two: Advantages, Disadvantages, and Conclusion
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively high. Risk can be measured by

j part 1  add value to the project. This is Part Two of a two-part tutorial. Part One discussed the structure of a POC and how it fits in the selection process. Advantages and Disadvantages to the Vendor These are the advantages to the vendor: Gain a competitive edge in the sales process. The POC is another tool in the sales toolkit. The POC can be used to move prospects into the next step of the sales process without the client having to make a full commitment. Better implementations and happy clients. A key Read More

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