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ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » h part 1


The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

h part 1  windows, and multiple fonts. H - I   Horizontal Applications - Applications that include functionality across corporate disciplines, such as Sales, Marketing, or Service. IM - Instant Messaging. The ability for two or more users who are online to communicate via text in real time on their computers. Inference Engine - A problem resolution engine that prompts the user to answer questions about the problem that they have, and based on the answers, will ask additional questions or make recommendations Read More...
Can We Intelligently Use Part Numbers to Configure and Order the Right Products?
In the industrial automation industry, an overlooked, fatal flaw of sales configurator solutions is their inability to simultaneously configure part numbers and

h part 1  could denote 480 volts, H could denote 208 volts, and DA could denote120/220 volts. Likewise, the number 5 could stand for 5 horsepower, the number 10 for 10 horsepower, and so on. Similarly, 10A might denote 10 amperes, and 20A , 20 amperes. For colors, blue (the default, let''s say) might not require a code, but R could signify red, and G could signify green . Thus, if somebody wanted a blue 480-volt, 5-horsepower, 10-ampere contactor, the person would fax in an order for catalog number B510 . As this Read More...
Vendors Jostle and Profess Economic Stimulus Readiness - Part III
Part I of this series analyzed the opportunity as well as the related attached strings stemming from the American Recovery and Reinvestment Act of 2009 (ARRA

h part 1  as follows: the economic health (or malaise rather these days, as explained in Part I ), global demand exceeding capacity (in terms of natural resources and human resources),  geopolitics , and  globalization . The globalization trend was illustrated by the much faster real  gross domestic product (GDP)  growth (in terms of annual percentage changes) of China, India, and the  United Arab Emirates (UAE)  as compared to the US, both recently recorded and projected for the future. According to the Read More...
Meridian Systems’ “Catch Up” Challenge in the Capital Infrastructure Industry - Part 2
Part 1 of this blog series covered the spectrum of Meridian Systems’ Proliance solution for Tier One, multi-billion-dollar global companies. It also analyzed

h part 1  Systems’ “Catch Up” Challenge in the Capital Infrastructure Industry - Part 2 Part 1 of this blog series covered the spectrum of Meridian Systems’ Proliance solution for Tier One, multi-billion-dollar global companies. It also analyzed Meridian ''s early bet on leveraging Microsoft Office Business Applications (OBAs),  and harnessing the Building Information Modeling (BIM) technology collaboration that is revolutionizing the capital infrastructure industry. Meridian, which promotes its Read More...
JDA Portfolio: For the Retail Industry Part One: Event Summary
From how to price and promote products to how to optimize profits, JDA Portfolio tries to create that perfect

h part 1  Portfolio: For the Retail Industry Part One: Event Summary Event Summary JDA Software Group Inc . (NASDAQ: JDAS) is a prominent global provider of integrated software and professional services for the retail demand chain with over 4,600 customers and 33 offices spanning every major global market to service customers in over 60 nations. JDA believes its has a global sales and delivery infrastructure. Namely, the vendor markets its products and services almost exclusively through its direct sales force, Read More...
Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2
In part one of my interview with Martin Schneider, Senior Director of Communications at SugarCRM, we discussed the history of SugarCRM and the open source

h part 1  Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2 In part one of my interview with Martin Schneider , Senior Director of Communications at SugarCRM , we discussed the history of SugarCRM and the open source customer relationship management (CRM) space. Part 2 describes SugarCRM’s approach to development, their partner ecosystem, and how social media has changed CRM. Q: About development—most of it is done by your team of programmers, right?   A: That’s Read More...
Compiere ERP Becomes Part of Consona
In the enterprise open source space, a notable change came to light today affecting Compiere users and partners. Consona announced its acquisition of Compiere.

h part 1  Part of Consona In the enterprise open source space, a notable change came to light today affecting Compiere users and partners. Consona announced its acquisition of Compiere . Compiere started back in 1999. One of its founders explained to me that the company''s business (circa 2004) largely came from support, migration, and priority requests from clients. An integral component of the delivery model was Compiere''s partners. So Compiere focused on providing second-level support to their network of local Read More...
Deltek''s Second Bite at the IPO Cherry (Part II)
Well, a few months after Part I of this blog post was published, which focused on Deltek''s pre-New Mountain Capital private equity investment era, the time has

h part 1  s Second Bite at the IPO Cherry (Part II) Well, a few months after  Part I of this blog post was published, which focused on Deltek ''s pre- New Mountain Capital private equity investment era, the time has finally come for us to analyze why being again publicly traded should (or should not) work better for Deltek this time. If one is to judge merely by the most recent financial figures , it would appear to be working well, but my focus here is on some lingering softer issues too. So, when the new Read More...
The ''Joy'' Of Enterprise Systems Implementations Part 3: Causes of Failures
This part discusses the causes of ill-fated implementation

h part 1  ''Joy'' Of Enterprise Systems Implementations Part 3: Causes of Failures The ''Joy'' Of Enterprise Systems Implementations Part 3: Causes of Failures P.J. Jakovljevic - July 11, 2002 Executive Summary What has long been a general feeling based on rumors, news headlines and some casual survey reports hidden within analyst houses'' vaults and largely inaccessible to mass audience owing to exorbitant subscription fees, has recently been confirmed in a more tangible manner. Namely, many major companies are Read More...
What Makes a Good White Paper Good… (Part 4)
Here''s the final point in a series of four aimed at identifying a

h part 1  Makes a Good White Paper Good… (Part 4) Here''s the final point in a series of four aimed at identifying a good IT white paper (and providing helpful hints, should you need to write one). The previous points addressed the importance of the white paper''s introduction, of writing to a specific audience, and of proposing a viable solution. The final point, appropriately enough, considers key features of an effective conclusion. 4. All’s Well that Ends Well… The first paragraph of the white paper Read More...
FRx Poised To Permeate Many More General Ledgers Part One: Executive Summary
FRx Software Corporation, a Microsoft company and a part of Microsoft Business Solutions, might be the best example of Microsoft’s coopetitiveness.

h part 1  XBRL. The user can, however, access data from Forecaster with FRx (using the DirectLink capability) and tag Forecaster data with XBRL tags in FRx. This concludes Part One of a four-part note. Parts Two and Three will discuss the market impact and vendor challenges. Part Four will cover competitors and make user recommendations. Read More...
Evolving Business Application Preferences, Part 1: Best-of-breed or Suite?
Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software

h part 1  Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software category? By region? By company size? How have these preferences changed over time? What are the implications for users and vendors of business applications? Get the answers to these and other questions in this Strategic Perspective from Saugatuck Technology. Read More...
Integrated Security: A New Network Approach Part Two: The Shift Toward Integration
This part describes the key elements and benefits of an integrated security solution in comparison to current security solutions.

h part 1  Security: A New Network Approach Part Two: The Shift Toward Integration Integrated Security: A New Network Approach Part Two: The Shift Toward Integration Featured Author - Eric Winsborrow - December 10, 2002 The Shift Toward Integration According to Computer Economics, the worldwide financial impact of malicious code was $13.2 Billion in 2001 alone. With nearly 400 computer security vendors offering solutions spanning the spectrum from antivirus to firewalls, content filtering to intrusion detection, Read More...
GSA Schedule Partnership Gets Network-1 in the Door
Lyme Computer, a woman-owned 18 person consultancy specializing in setting strategic IT agendas and implementation services for Federal Agenices, partners with

h part 1  Schedule Partnership Gets Network-1 in the Door GSA Schedule Partnership Gets Network-1 in the Door L. Taylor - June 26, 2000 Event Summary Lyme Computer Systems, a $16 million full-service computer reseller specializing in host embedded intrusion prevention systems has formed a strategic partnership with Network-1 Security Solutions to deliver host-embedded intrusion prevention systems. Lyme, which holds a GSA and Federal Supply Schedule, caters to Federal Agencies and the educational market. Figure Read More...
A Modern Tale of Long (Supply Chain) Tails -- Part I
As a little kid growing up in former (and erstwhile happy) Yugoslavia and watching my elders, day in, day out, downing dozens of strong Turkish coffees with

h part 1  Tale of Long (Supply Chain) Tails -- Part I As a little kid growing up in former (and erstwhile happy) Yugoslavia and watching my elders, day in, day out, downing dozens of strong Turkish coffees with their neighbors and relatives (while discussing sports, weather, world politics, and the neighborhood gossip) I would sometimes naively ask for a sip of coffee. The deterring line (a bogey-man tale) from my folks would be that “kids that drink coffee end up with a tail on their rear side.” A few decades Read More...

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