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ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » h part 1


The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

h part 1  windows, and multiple fonts. H - I   Horizontal Applications - Applications that include functionality across corporate disciplines, such as Sales, Marketing, or Service. IM - Instant Messaging. The ability for two or more users who are online to communicate via text in real time on their computers. Inference Engine - A problem resolution engine that prompts the user to answer questions about the problem that they have, and based on the answers, will ask additional questions or make recommendations Read More...
JDA Portfolio: For the Retail Industry Part One: Event Summary
From how to price and promote products to how to optimize profits, JDA Portfolio tries to create that perfect

h part 1  Portfolio: For the Retail Industry Part One: Event Summary Event Summary JDA Software Group Inc . (NASDAQ: JDAS) is a prominent global provider of integrated software and professional services for the retail demand chain with over 4,600 customers and 33 offices spanning every major global market to service customers in over 60 nations. JDA believes its has a global sales and delivery infrastructure. Namely, the vendor markets its products and services almost exclusively through its direct sales force, Read More...
Increasing the Value of Your Enterprise Through Improved Supply Chain Decisions Part 2: Financial Metrics
If the key financial metrics for creating corporate value relate to costs, capital charges and consumption, and profitability, then the corporate capabilities

h part 1  Metrics Matrix 5 Click here to view larger image This concludes Part Two of a three-part article. Part One discussed the Supply Chain in terms of corporate objectives. Part Three will cover how Supply Chain Decisions Create Supply Chain Capabilities. 4 Crosby, Philip B., Quality is Free: The Art of Making Quality Certain, (McGraw-Hill, 1979) Juran, Joseph, M., Juran on Leadership for Quality, (Free Press, 1988) Deming, W. Edwards, Out of the Crisis, (Massachusetts Institute of Technology, Center for Read More...
Meridian Systems’ “Catch Up” Challenge in the Capital Infrastructure Industry - Part 2
Part 1 of this blog series covered the spectrum of Meridian Systems’ Proliance solution for Tier One, multi-billion-dollar global companies. It also analyzed

h part 1  Systems’ “Catch Up” Challenge in the Capital Infrastructure Industry - Part 2 Part 1 of this blog series covered the spectrum of Meridian Systems’ Proliance solution for Tier One, multi-billion-dollar global companies. It also analyzed Meridian ''s early bet on leveraging Microsoft Office Business Applications (OBAs),  and harnessing the Building Information Modeling (BIM) technology collaboration that is revolutionizing the capital infrastructure industry. Meridian, which promotes its Read More...
“Act Vertical” vs. “Go Extinct” Retailers - Part 2
Part 1 of this blog series set the historical background for the supply chain management (SCM) evolution and presented the advantages and shortcomings of

h part 1  nodes, a strategy that hardly anyone recommends or pursues today (as mentioned in Part 1 ). The downside of owning such assets is getting locked into high costs and capital investments, with potentially inflexible capacity. Even many consumer goods manufacturers have been increasingly shedding their plants. Acting vertical, on the other hand, does not require retailers to own inflexible and costly manufacturing and other supply chain assets —yet it enables them to operate as though they do. This Read More...
Are You on Track for 21 CFR Part 203 Compliance?
It’s old, it’s new, and it’s the future. Pedigree tracking regulations were originally passed into law through the Prescription Drug Marketing Act of 1987 (PDMA

h part 1  and Drug Administration (FDA) has lifted its final stay. Pharmaceutical companies are expected to be in compliance with 21 CFR Part 203 by the year 2011. Do you have what it takes for compliance? Read More...
Is MAPICS Getting the Magic of PLM? Part Two: Strategy
During our recent briefing, MAPICS'' executives acknowledged that almost all enterprise software companies are either

h part 1  MAPICS Getting the Magic of PLM? Part Two: Strategy Strategy For over two years, MAPICS , Inc . (NASDAQ: MAPX), possibly the largest global provider of extended enterprise applications for solving the challenges of discrete manufacturers following the acquisition of its former competitor Frontstep (see MAPICS To Leap Forward In A Frontstep Way ), has shown signs of significant change and a persistent number of its historically recognizable and invariant tenets of operation. During the same time, the vend Read More...
Inovis Delves into PIM by Snatching QRS Part Four: Market Impact
While owing to a number of similar products and to former competition between the merging parties this merger has a merit of growth by acquisition in a slow

h part 1  Delves into PIM by Snatching QRS Part Four: Market Impact Market Impact On September 3, Inovis International , Inc . An electronic data interchange (EDI), business-to-business (B2B), and value-added network (VAN) connectivity specialist, and a leader in providing e-business commerce automation solutions that facilitate the more effective management of retail, supply, and manufacturing partnerships, and QRS Corporation (NASDAQ: QRSI) announced a definitive agreement to merge. This announcement occurred Read More...
Social ERP Emerges, Transforms the Way People Work (Part 2)
In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the

h part 1  ERP Emerges, Transforms the Way People Work (Part 2)  In part one of this series , we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the benefits of social media in ERP, social capabilities and features, and also pointed out that user adoption and corporate governance must be considered when rolling out these tools. This second post provides an in-depth look at the different approaches major ERP vendors have taken to Read More...
Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part II)
Part I of this blog topic  introduced Epicor Software and its traditional vertical solutions. It also analyzed Epicor''s forays into the attractive retail sector

h part 1  Epicor Poised to Rule the Mid-Market Retail Sector? (Part II) Part I of this blog topic   introduced Epicor Software and its traditional vertical solutions. It also analyzed Epicor''s forays into the attractive retail sector via the CRS acquisition two years ago. Designed for integration and scalability, the  Epicor/CRS Retail Suite can support a wide variety of retail enterprises'' requirements. These environments range from the rapidly expanding regional retailer requiring point-of-sale (POS) , Read More...
The Many Faces of PLM Part One: Event Summary
Product Lifecycle Management (PLM) software solutions, like many of the application suites that have come before it, are a collection of different offerings

h part 1  Many Faces of PLM Part One: Event Summary Event Summary The Product Development Managers Association (PDMA) is a professional organization dedicated to furthering the practice of product development. In October of 2003, PDMA held their annual conference with the theme The Business of Product Development People, Process & Technology Across the Life Cycle . The conference was an excellent event for professionals with a common interest in better managing commercial products to share ideas and learn from Read More...
Curbing MESsy Shop Floor State of Affairs - Part II
Part I of this blog series expanded on some of TEC''s earlier articles about companies'' need for better links between the plant (

h part 1  MESsy Shop Floor State of Affairs - Part II Part I of this blog series expanded on some of TEC ''s earlier articles about companies'' need for better links between the plant ( blue collar trenches ) and the enterprise ( white collar ivory tower ). It also pointed out the difficulties in achieving this idea. An obvious solution would be a tightly integrated enterprise resource planning (ERP) and manufacturing execution system (MES) package that would help manufacturers close the gap between the shop Read More...
SOA From a Management Perspective: Part Two
Despite the numerous benefits companies can expect from service-oriented architecture, the technology is still relatively new and implementation costs are steep

h part 1  Management Perspective: Part Two This is Part Two of a two-part note. Part One provides a basic understanding of SOA, the rollout plans for major software vendors, and the benefits of SOA. Concerns About SOA Back in the day when procedures and subroutines were all the rage, there was a performance concern: Did the use of subroutines, with all of its branching back and forth and passing of data, degrade performance as opposed to duplicating the code in stream? The same concern with message traffic in Read More...
It’s About Process (or the Ability to be Responsive) -- Part III
Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on

h part 1  About Process (or the Ability to be Responsive) -- Part III Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on similarities and subtle differences between the two related software categories. Finally, the idea of on-demand workflow and/or BPM solutions was introduced. To that end, W ebcom Inc.  has leveraged its vast expertise earned while addressing many complex sales quote-to-order (Q2O) Read More...

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