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ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » h part 1


The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

h part 1  windows, and multiple fonts. H - I   Horizontal Applications - Applications that include functionality across corporate disciplines, such as Sales, Marketing, or Service. IM - Instant Messaging. The ability for two or more users who are online to communicate via text in real time on their computers. Inference Engine - A problem resolution engine that prompts the user to answer questions about the problem that they have, and based on the answers, will ask additional questions or make recommendations Read More...
Can We Intelligently Use Part Numbers to Configure and Order the Right Products?
In the industrial automation industry, an overlooked, fatal flaw of sales configurator solutions is their inability to simultaneously configure part numbers and

h part 1  could denote 480 volts, H could denote 208 volts, and DA could denote120/220 volts. Likewise, the number 5 could stand for 5 horsepower, the number 10 for 10 horsepower, and so on. Similarly, 10A might denote 10 amperes, and 20A , 20 amperes. For colors, blue (the default, let''s say) might not require a code, but R could signify red, and G could signify green . Thus, if somebody wanted a blue 480-volt, 5-horsepower, 10-ampere contactor, the person would fax in an order for catalog number B510 . As this Read More...
Increasing the Value of Your Enterprise Through Improved Supply Chain Decisions Part 2: Financial Metrics
If the key financial metrics for creating corporate value relate to costs, capital charges and consumption, and profitability, then the corporate capabilities

h part 1  Metrics Matrix 5 Click here to view larger image This concludes Part Two of a three-part article. Part One discussed the Supply Chain in terms of corporate objectives. Part Three will cover how Supply Chain Decisions Create Supply Chain Capabilities. 4 Crosby, Philip B., Quality is Free: The Art of Making Quality Certain, (McGraw-Hill, 1979) Juran, Joseph, M., Juran on Leadership for Quality, (Free Press, 1988) Deming, W. Edwards, Out of the Crisis, (Massachusetts Institute of Technology, Center for Read More...
Vendors Jostle and Profess Economic Stimulus Readiness - Part III
Part I of this series analyzed the opportunity as well as the related attached strings stemming from the American Recovery and Reinvestment Act of 2009 (ARRA

h part 1  as follows: the economic health (or malaise rather these days, as explained in Part I ), global demand exceeding capacity (in terms of natural resources and human resources),  geopolitics , and  globalization . The globalization trend was illustrated by the much faster real  gross domestic product (GDP)  growth (in terms of annual percentage changes) of China, India, and the  United Arab Emirates (UAE)  as compared to the US, both recently recorded and projected for the future. According to the Read More...
Meridian Systems’ “Catch Up” Challenge in the Capital Infrastructure Industry - Part 2
Part 1 of this blog series covered the spectrum of Meridian Systems’ Proliance solution for Tier One, multi-billion-dollar global companies. It also analyzed

h part 1  Systems’ “Catch Up” Challenge in the Capital Infrastructure Industry - Part 2 Part 1 of this blog series covered the spectrum of Meridian Systems’ Proliance solution for Tier One, multi-billion-dollar global companies. It also analyzed Meridian ''s early bet on leveraging Microsoft Office Business Applications (OBAs),  and harnessing the Building Information Modeling (BIM) technology collaboration that is revolutionizing the capital infrastructure industry. Meridian, which promotes its Read More...
Mobilizing Change Part Two: The Case for Action Method
The case for action is intended as a living document, to be updated and referenced by the business and the project team. It should be referenced during the

h part 1  Change Part Two: The Case for Action Method Mobilizing Change Part Two: The Case for Action Method Featured Author - Bronwyn Evans - October 2, 2003 The Approach The best way to develop the projected benefits is to workshop these, then to prepare your case for action document and have it reviewed by the contributors. Some people conduct interviews and analyses of operations. The problem with this approach is that it takes a lot of effort and generally results in conflicting opinions in some Read More...
SAP Gives in to CRM (Part Time) Matrimony
On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate

h part 1  too. This move may, however, change the balance of power among major CRM players (or aspirants). Vendors like J.D. Edwards, Lawson, and Great Plains, who bundle other vendors'' products as a part of their overall solution, may get some vindication for their strategy. They have been lambasted so far from purist one-stop-shop suppliers like SAP and Oracle as well as from analysts. J.D. Edwards may still struggle to justify its need for almost a double-digit number of third party software alliances. The Read More...
Axiom:1, Inc.
Axiom:1, Inc. is an independent consulting firm specializing in Business Process Assessment and Improvement. Our primary focus is in helping clients achieve

h part 1  primary focus is in helping clients achieve operational efficiency of their strategic plan through the alignment of people, processes and technologies. Read More...
ERP and BI: When 1 + 1 = 3
Prompted by volatile markets and a troubled economy, the need to contain or reduce costs is key for small to medium-sized enterprises (SMEs). SMEs are turning

h part 1  and BI: When 1 + 1 = 3 Prompted by volatile markets and a troubled economy, the need to contain or reduce costs is key for small to medium-sized enterprises (SMEs). SMEs are turning to enterprise resource planning (ERP) or business intelligence (BI) solutions to provide control and visibility. Each provides value, but the marriage of the two becomes the perfect storm, igniting improved performance and visibility. This report discusses their synergistic relationship. Read More...
Whose ROI is it Anyway? Part One: Introduction
With growing frequency, we hear business and IT managers asking a technology vendor to

h part 1  ROI is it Anyway? Part One: Introduction Introduction After a few years of incredible hype and some very wishful thinking, enterprise software has finally returned to reality. Plans and promises that assumed the repeal of business fundamentals have disappeared along with the sky-high stock prices for some software vendors. But, we''ve been here before. In the early 1990s, we thought manufacturing automation would revolutionize business for all time. And in some ways it did. But it did not eliminate Read More...
Deltek''s Second Bite at the IPO Cherry (Part II)
Well, a few months after Part I of this blog post was published, which focused on Deltek''s pre-New Mountain Capital private equity investment era, the time has

h part 1  s Second Bite at the IPO Cherry (Part II) Well, a few months after  Part I of this blog post was published, which focused on Deltek ''s pre- New Mountain Capital private equity investment era, the time has finally come for us to analyze why being again publicly traded should (or should not) work better for Deltek this time. If one is to judge merely by the most recent financial figures , it would appear to be working well, but my focus here is on some lingering softer issues too. So, when the new Read More...
What Makes a Good White Paper Good… (Part 4)
Here''s the final point in a series of four aimed at identifying a

h part 1  Makes a Good White Paper Good… (Part 4) Here''s the final point in a series of four aimed at identifying a good IT white paper (and providing helpful hints, should you need to write one). The previous points addressed the importance of the white paper''s introduction, of writing to a specific audience, and of proposing a viable solution. The final point, appropriately enough, considers key features of an effective conclusion. 4. All’s Well that Ends Well… The first paragraph of the white paper Read More...
Should Your Software Selection Process Have a Proof of Concept? Part Two: Advantages, Disadvantages, and Conclusion
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively high. Risk can be measured by

h part 1  Your Software Selection Process Have a Proof of Concept? Part Two: Advantages, Disadvantages, and Conclusion Advantages and Disadvantages to the Client There are a number of advantages to the proof of concept (POC) for the client including Expectation synchronization with the vendor Improved ownership of the implementation process Identification of functional gaps or overselling Better understanding of investment required. More accurate scoping provides a better understanding of the investment required Read More...
Deltek''s Second Bite at the IPO Cherry (Part III)
Part II of this blog series analyzed the relatively recently launched Deltek EPM suite, which came as a result of three focused acquisitions. It also analyzed

h part 1  s Second Bite at the IPO Cherry (Part III) Part II of this blog series analyzed the relatively recently launched Deltek EPM suite, which came as a result of three focused acquisitions . It also analyzed the suite''s resulting potential cross- and up-sell opportunities and its prospective additional revenue for Deltek in a standalone manner. However, Deltek has not been sitting still when it comes to continually enhancing its core products either. Deltek Vision 5 Series For example, the new Resource Read More...

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