-
Abstract:
On November 7, 2000, SPSS announced that they have signed an agreement to purchase ShowCase Corporation. The company sees
a large part of its future in the analytical CRM market, and will use ShowCase to bolster staff and expertise levels. (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
On November 7, 2000, SPSS announced that they have signed an agreement to purchase ShowCase Corporation. The company sees
a large part of its fut...
Published:
2000-11-14
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Abstract:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be measured by two key variables. These variables are complexity of requirements and level of expertise of
the selection/implementation team. The more complex the (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be ...
Published:
2004-07-13
-
Abstract:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be measured by two key variables. These variables are complexity of requirements and level of expertise of
the selection/implementation team. The more complex the (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be ...
Published:
2004-07-13
-
Abstract:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict ...
Published:
2004-01-30
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Abstract:
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information
stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the
form of graphs and practical reports. (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information
stored in these Am...
Published:
2005-08-05
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Abstract:
Just what you need about IT Vendor Management! During a recession, successful businesses change their approach to managing
information technology (IT) sourcing. The challenge is to become more efficient and invest in IT so the return on investment
(ROI) is realized quickly and business competitiveness is (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
Just what you need about IT Vendor Management! During a recession, successful businesses change their approach to managing
information technology (...
Published:
2010-03-11
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Abstract:
The combined company's possibly biggest challenge remains a lack of awareness of the need for sourcing/spend management.
While many people have realized the power of e-commerce on the consumer side, there is still plenty of education to be conducted
by all the SRM vendors to prove how much leverage their (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
The combined company's possibly biggest challenge remains a lack of awareness of the need for sourcing/spend management.
While many people have re...
Published:
2003-11-20
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Abstract:
A recent survey of chief executive officers has found that growth is again the number one priority, overtaking cost-cutting
as their previous top concern. Can enterprise application providers to take advantage of this new focus? (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
A recent survey of chief executive officers has found that growth is again the number one priority, overtaking cost-cutting
as their previous top ...
Published:
2005-04-21
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Abstract:
Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate
recurring revenue sources, and new and overlapping products. However, keeping PeopleSoft's customers will take a great deal
of diplomatic customer management and savvy engineering. (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate
recurring revenue source...
Published:
2005-05-30
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Abstract:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a beneficiary in every way. (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a benefic...
Published:
2003-08-30
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Abstract:
On February 3, Baan Co. posted a fourth-quarter loss of $236 million, and on February 8, Baan sold its Coda financial applications
unit to UK firm Science Systems for the bargain basement price of $50 million in cash. (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
On February 3, Baan Co. posted a fourth-quarter loss of $236 million, and on February 8, Baan sold its Coda financial applications
unit to UK firm...
Published:
2000-02-25
-
Abstract:
Be the success you were meant to be!Make up your own mind on enterprise resource planning system.Absolutely free! The implementation
of an enterprise resource planning (ERP) system to automate business processes is a strategic investment. Buying the right
system and choosing the best vendor for you are cr (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
Be the success you were meant to be!Make up your own mind on enterprise resource planning system.Absolutely free! The implementation
of an enterpri...
Published:
2010-03-11
-
Abstract:
Be the success you were meant to be!Make up your own mind on enterprise resource planning system.Absolutely free! The implementation
of an enterprise resource planning (ERP) system to automate business processes is a strategic investment. Buying the right
system and choosing the best vendor for you are cr (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
Be the success you were meant to be!Make up your own mind on enterprise resource planning system.Absolutely free! The implementation
of an enterpri...
Published:
2010-03-11
-
Abstract:
To meet tough government compliance, more vendors are offering compliance solutions. CODA's collaborative task modeling tool
takes an enterprise's best practices model, audits business processes, automates data collection, and creates a secure collaborative
space to offer checks and balances to simplify (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
To meet tough government compliance, more vendors are offering compliance solutions. CODA's collaborative task modeling
tool takes an enterprise's...
Published:
2005-11-15
-
Abstract:
Microsoft announced plans to increase resources and provide new tools and offerings for MBS independent software vendors
(ISV) and value-added resellers (VAR). These efforts are designed to accelerate the MBS Group's partner-driven vertical strategy,
providing stronger opportunities for partners to align (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
Microsoft announced plans to increase resources and provide new tools and offerings for MBS independent software vendors (ISV)
and value-added res...
Published:
2005-08-24
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Abstract:
While customers may be bemused if not concerned about the Oracle/PeopleSoft merger, they are from a traditionally risk-adverse
market. Despite the lush deals offered by the competition, realistically, the only way Oracle will lose customers is through
self-inflicted wounds. (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
While customers may be bemused if not concerned about the Oracle/PeopleSoft merger, they are from a traditionally risk-adverse
market. Despite the...
Published:
2005-05-25
-
Abstract:
The recent merger of Oracle and PeopleSoft requires, among many other things, finding a perfect balance between cultivating
the install base versus the zeal for snagging brand new customers. (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
The recent merger of Oracle and PeopleSoft requires, among many other things, finding a perfect balance between cultivating
the install base versu...
Published:
2005-05-20
-
Abstract:
The battle between Oracle, Microsoft, SAP, and IBM goes far beyond applications -- it goes right into the technology stack
or the enterprise infrastructure. As a result, these vendors are drilling down deeper to compete with each other. (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
The battle between Oracle, Microsoft, SAP, and IBM goes far beyond applications -- it goes right into the technology stack
or the enterprise infra...
Published:
2005-05-24
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Abstract:
With a set of seemingly complementary products and via a strategy of focusing on customers, astute acquisitions of more complementary
software companies and a careful deployment of all resources around the world including product development, sales and customer
support, SoftBrands hopes to rise from the (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
With a set of seemingly complementary products and via a strategy of focusing on customers, astute acquisitions of more complementary
software com...
Published:
2002-09-30
-
Abstract:
TradeStone will introduce several planning capabilities that bind existing sourcing and order execution functionality, and
featuring significant enhancements to the Finance and Logistics modules, with the idea of fostering rapid adoption and deployment
across expanding supply chains. (...)
Excerpt related to
evaluating customer relationship management for finance and banking:
TradeStone will introduce several planning capabilities that bind existing sourcing and order execution functionality, and
featuring significant e...
Published:
2006-08-03
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