-
Abstract:
Pure-play enterprise incentive management (EIM) vendors who have focused on providing the capability to manage highly complex
compensation systems will be well positioned to take advantage of the major growth projected in the EIM market. (...)
Excerpt related to
customer relationship management evaluating for banking:
... applications markets, such as customer relationship management
(CRM) and ... and Incentive Compensation Management ... note are insurance,
retail banking, retail, high ...
Published:
2006-12-01
-
Abstract:
On November 7, 2000, SPSS announced that they have signed an agreement to purchase ShowCase Corporation. The company sees
a large part of its future in the analytical CRM market, and will use ShowCase to bolster staff and expertise levels. (...)
Excerpt related to
customer relationship management evaluating for banking:
On November 7, 2000, SPSS announced that they have signed an agreement to purchase ShowCase Corporation. The company sees
a large part of its fut...
Published:
2000-11-14
-
Abstract:
Pure-play enterprise incentive management (EIM) vendors who have focused on providing the capability to manage highly complex
compensation systems will be well positioned to take advantage of the major growth projected in the EIM market. (...)
Excerpt related to
customer relationship management evaluating for banking:
... applications markets, such as customer relationship management
(CRM) and ... and Incentive Compensation Management ... note are insurance,
retail banking, retail, high ...
Published:
2006-12-01
-
Abstract:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
Excerpt related to
customer relationship management evaluating for banking:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
Published:
2007-04-09
-
Abstract:
On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks
to develop and integrate industry-specific CRM solutions. (...)
Excerpt related to
customer relationship management evaluating for banking:
On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks
to develop and int...
Published:
2000-05-31
-
Abstract:
Pure-play enterprise incentive management (EIM) vendors who have focused on providing the capability to manage highly complex
compensation systems will be well positioned to take advantage of the major growth projected in the EIM market. (...)
Excerpt related to
customer relationship management evaluating for banking:
... applications markets, such as customer relationship management
(CRM) and ... and Incentive Compensation Management ... note are insurance,
retail banking, retail, high ...
Published:
2006-12-01
-
Abstract:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
Excerpt related to
customer relationship management evaluating for banking:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict ...
Published:
2004-01-30
-
Abstract:
Just what you need about IT Vendor Management! During a recession, successful businesses change their approach to managing
information technology (IT) sourcing. The challenge is to become more efficient and invest in IT so the return on investment
(ROI) is realized quickly and business competitiveness is (...)
Excerpt related to
customer relationship management evaluating for banking:
Just what you need about IT Vendor Management! During a recession, successful businesses change their approach to managing
information technology (...
Published:
2010-03-11
-
Abstract:
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information
stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the
form of graphs and practical reports. (...)
Excerpt related to
customer relationship management evaluating for banking:
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information
stored in these Am...
Published:
2005-08-05
-
Abstract:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the realities of its sole market – food manufacturers who sell to the foodservice and vending markets. (...)
Excerpt related to
customer relationship management evaluating for banking:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the rea...
Published:
2003-01-06
-
Abstract:
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs)
have limited time and resources to dedicate to their IT infrastructure. For this reason, the application service provider
model can be a very attractive offering. (...)
Excerpt related to
customer relationship management evaluating for banking:
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs)
have limited time and re...
Published:
2006-09-13
-
Abstract:
Credit Suisse, a global banking and financial services company, embarked on a global HR transformation program in early 2008
to create a number of shared service centers primarily focused on back-office HR operations. After evaluating a number of
vendors for delivery capabilities, cost effectiveness, and (...)
Excerpt related to
customer relationship management evaluating for banking:
... Type: Case Study Description: Credit Suisse, a global banking and financial ...
After evaluating a number of vendors for delivery capabilities, cost effectiveness ...
Published:
2011-08-28
-
Abstract:
Consult five ways to positively impact your customer retention and your business operations. Find the software information
you're looking for. Maintaining strong business performance and retaining loyal customers requires continual vigilance and
assessment. Establishing metrics that focus on value-added a (...)
Excerpt related to
customer relationship management evaluating for banking:
Consult five ways to positively impact your customer retention and your business operations. Find the software information
you're looking for. Main...
Published:
2010-03-11
-
Abstract:
The combined company's possibly biggest challenge remains a lack of awareness of the need for sourcing/spend management.
While many people have realized the power of e-commerce on the consumer side, there is still plenty of education to be conducted
by all the SRM vendors to prove how much leverage their (...)
Excerpt related to
customer relationship management evaluating for banking:
The combined company's possibly biggest challenge remains a lack of awareness of the need for sourcing/spend management.
While many people have re...
Published:
2003-11-20
-
Abstract:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be measured by two key variables. These variables are complexity of requirements and level of expertise of
the selection/implementation team. The more complex the (...)
Excerpt related to
customer relationship management evaluating for banking:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be ...
Published:
2004-07-13
-
Abstract:
Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate
recurring revenue sources, and new and overlapping products. However, keeping PeopleSoft's customers will take a great deal
of diplomatic customer management and savvy engineering. (...)
Excerpt related to
customer relationship management evaluating for banking:
Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate
recurring revenue source...
Published:
2005-05-30
-
Abstract:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a beneficiary in every way. (...)
Excerpt related to
customer relationship management evaluating for banking:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a benefic...
Published:
2003-08-30
-
Abstract:
As the battle for the mid-market intensifies and each Tier 1 vendor is exhibiting its bag of tricks for small-to-medium enterprises,
SAP is trying a twofold strategy of promulgating its mySAP.com offering for the higher-end of the mid-market, while offering
a recently acquired product to appeal to comple (...)
Excerpt related to
customer relationship management evaluating for banking:
... such as accounting and banking, financials and ... distribution, and
Customer Relationship Management (CRM) functionality ...
may benefit from evaluating the 'advanced ...
Published:
2002-04-08
-
Abstract:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be measured by two key variables. These variables are complexity of requirements and level of expertise of
the selection/implementation team. The more complex the (...)
Excerpt related to
customer relationship management evaluating for banking:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be ...
Published:
2004-07-13
-
Abstract:
SSA GT has mostly achieved its most imminent and important goal of enticing existing BPCS customer base to stay on their
maintenance contracts. Vendors vying to be replacement solutions for the BPCS ERP system could be in for a bigger hurdle than
expected. (...)
Excerpt related to
customer relationship management evaluating for banking:
... commerce, e-procurement, customer relationship management
(CRM), factory ... global infrastructure and customer base (over ... some
previous management's attempts to ...
Published:
2002-01-04