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Abstract:
Georg Fischer, a global provider of fluid-handling systems, was using a simple database to manage customer contact information.
But the company couldn’t effectively track the progress of customer relationships, opportunities, and projects, and so key
data was often lost. By implementing an integrated e (...)
Excerpt related to
crm case study for investment:
Case Study: Georg Fischer’s CRM Investment Improves Transparency
and Customer Service. Source: Maximizer Software. Document Type ...
Published:
2010-03-11
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Abstract:
With more than 5,000 global employees serving as touch points for sales and customer service, Deutsche Bank could no longer
afford to rely on its outdated customer relationship management (CRM) systems. The financial services powerhouse now has a
system that serves 5,500 Deutsche Bank employees, and incl (...)
Excerpt related to
crm case study for investment:
Case Study: Deutsche Bank Gets Closer to Customers with CRM Web Portal.
Source: Luxoft. Document Type: Case Study Description: With ...
Published:
2010-03-11
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
crm case study for investment:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
Everything you always wanted to know about Customer Services.Get this whitepaper for Absolutely free! Fetco Home Decor, designer
and wholesaler of fashion frames and other décor products, was relying on Excel spreadsheets to perform its forecasting process.
The lack of accuracy and accessibility resulted (...)
Excerpt related to
crm case study for investment:
Everything you always wanted to know about Customer Services.Get this whitepaper for Absolutely free! Fetco Home Decor, designer
and wholesaler of ...
Published:
2010-03-11
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Abstract:
Connect with Ruckus Wireless Network.Get this whitepaper for free! You'll wonder how you ever managed without it. Like all
fast-growing companies, Ruckus Wireless needed to continue to innovate quickly, speed products to market, manage costs, and
meet quality and regulatory compliance requirements—w (...)
Excerpt related to
crm case study for investment:
Case Study: Ruckus Wireless. Source: Arena Solutions.
Published:
2010-03-11
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Abstract:
Management at Concert GmbH, a company specializing in the production of non-woven air-laid fabrics, realized that the company
had a lot of different custom applications running in its plants. Much of the production management was being handled manually—not
in keeping with the nature of the company. (...)
Excerpt related to
crm case study for investment:
... selecting a production management solution, Concert realized a return on investment
in less than one year. Learn why. Download <strong>Case Study: Concert GmbH ...
Published:
2010-03-11
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Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
crm case study for investment:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
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Abstract:
Read the striking new approach to invest in document management system. (...)
Excerpt related to
crm case study for investment:
Read the striking new approach to invest in document management system.
Published:
2010-03-11
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Abstract:
DiscountBeautyCenter.com, an online supplier of brand-name beauty products, wanted to test the viability of using dynamic
content to generate e-mail campaigns. Although the company previously had good results with Listrak’s batch and blast e-mail
campaigns, it hoped that dynamic content e-mail would in (...)
Excerpt related to
crm case study for investment:
... investment (ROI). Find out how it launched its most successful campaign ever. Download
<strong>Dynamic Content in Action: DiscountBeautyCenter.com Case Study</ ...
Published:
2010-03-11
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Abstract:
During a period of rapid growth, MSI—an IT solutions provider—found its business software applications couldn’t keep up with
the amount and diversity of information pouring into the company. The lack of a centralized customer relationship management
(CRM) system also caused problems with MSI’s pa (...)
Excerpt related to
crm case study for investment:
... how MSI found a solution that integrated its CRM and enterprise resource planning (ERP)
processes and information. Download <strong>Case Study: Customer and ...
Published:
2010-03-11
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Abstract:
To be certain its materials management functions were up to par with industry best practices, a South African fertilizer
plant obtained the services of an inventory optimization firm. In doing so, it was able to identify weak links in its inventory
control processes, and achieved a savings of over $2 mil (...)
Excerpt related to
crm case study for investment:
... an impressive return on investment (ROI) considering it had invested less than 4 percent
of that amount. Download <strong>Case Study: Material Management ...
Published:
2010-03-11
-
Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
crm case study for investment:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
-
Abstract:
Automotive supplier Ralco Industries was having inventory trouble. The lack of accurate data from its systems was causing
a number of expensive issues—quality problems, scrap, overtime, expedited shipments, etc. Learn how implementing a new software-as-a-service
(SaaS) enterprise resource planning (ERP (...)
Excerpt related to
crm case study for investment:
... helped Ralco dramatically reduce inventory costs and achieve return on investment (ROI)
in just over one year. Download <strong>Case Study: Ralco Industries ...
Published:
2010-03-11
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Abstract:
Case Study: Terumo.Secure Documents and Other Package to Use In Your Complex System about Case Study: Terumo. Terumo Cardiovascular
Systems, global manufacturer and distributor of medical products, has more than 1,500 finished goods, many of which are assembled
in one factory and sterilized in another. Wi (...)
Excerpt related to
crm case study for investment:
Case Study: Terumo.Secure Documents and Other Package to Use In Your Complex System about Case Study: Terumo. Terumo Cardiovascular
Systems, global...
Published:
2010-03-11
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Abstract:
German iron foundry Düker GmbH & Co. KGaA has a broad product range. Focused on casting and surface refinement, the company
manufactures products for a variety of industries. This would be challenging for any business software system. But Düker has
had great success with the same enterprise resource pl (...)
Excerpt related to
crm case study for investment:
Case Study: Düker GmbH & Co. KGaA. Source: ABAS Software. Document Type: Case
Study Description: German iron foundry Düker GmbH & Co. ...
Published:
2010-08-27
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Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
crm case study for investment:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
-
Abstract:
Amcor Sunclipse realized that although it knew the importance of encouraging and rewarding employees, to actually demonstrate
support for them through timely, comprehensive appraisals was becoming a challenge. Since implementing Halogen’s employee
performance management (EPM) solution, Amcor has improv (...)
Excerpt related to
crm case study for investment:
ROI Case Study: Halogen Software Transforms the Employee Appraisal Process at Amcor Sunclipse.
Source: Halogen Software. Document ...
Published:
2010-03-11
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Abstract:
Everything you always wanted to know about Contract Manufacturer, Clearly and simply explained.Read our free whitepaper! As
a contract manufacturer, Western Electronics makes assemblies for its customers. This translates into a huge volume of data
being exchanged—and an exponentially greater number (...)
Excerpt related to
crm case study for investment:
Everything you always wanted to know about Contract Manufacturer, Clearly and simply explained.Read our free whitepaper! As
a contract manufacturer...
Published:
2010-03-11
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Abstract:
Case Study: Kempe Group Success story. Read White Papers or Case Studies Associated with Business Solutions. Kempe, a provider
of innovative engineering solutions and services for a variety of industries, was using separate systems to manage the financial
and operation aspects of the business. These syste (...)
Excerpt related to
crm case study for investment:
Case Study: Kempe Group Success story. Read White Papers or Case Studies Associated with Business Solutions. Kempe, a provider
of innovative engine...
Published:
2010-03-11
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Abstract:
With 2008 sales of over $10 billion, a global process manufacturer realized that strategic focus on pricing was critical
to enhancing its competitiveness and overall profitability. A key element of the company’s pricing and profitability initiative
was to invest in an enterprise-wide pricing solution, (...)
Excerpt related to
crm case study for investment:
Case Study: Process Manufacturing. Source: Vendavo. ... company chose.
Download <strong>Case Study: Process Manufacturing</strong>. Comments: ...
Published:
2010-03-11