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Abstract:
Georg Fischer, a global provider of fluid-handling systems, was using a simple database to manage customer contact information.
But the company couldn’t effectively track the progress of customer relationships, opportunities, and projects, and so key
data was often lost. By implementing an integrated e (...)
Excerpt related to
crm case study for investment management:
Case Study: Georg Fischer’s CRM Investment Improves Transparency
and Customer Service. Source: Maximizer Software. Document Type ...
Published:
2010-03-11
-
Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
crm case study for investment management:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
To be certain its materials management functions were up to par with industry best practices, a South African fertilizer
plant obtained the services of an inventory optimization firm. In doing so, it was able to identify weak links in its inventory
control processes, and achieved a savings of over $2 mil (...)
Excerpt related to
crm case study for investment management:
... return on investment (ROI) considering it had invested less than 4 percent of that amount.
Download <strong>Case Study: Material Management Optimization</strong
...
Published:
2010-03-11
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Abstract:
During a period of rapid growth, MSI—an IT solutions provider—found its business software applications couldn’t keep up with
the amount and diversity of information pouring into the company. The lack of a centralized customer relationship management
(CRM) system also caused problems with MSI’s pa (...)
Excerpt related to
crm case study for investment management:
... integrated its CRM and enterprise resource planning (ERP) processes and information.
Download <strong>Case Study: Customer and Data Management System
Helps ...
Published:
2010-03-11
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Abstract:
Management at Concert GmbH, a company specializing in the production of non-woven air-laid fabrics, realized that the company
had a lot of different custom applications running in its plants. Much of the production management was being handled manually—not
in keeping with the nature of the company. (...)
Excerpt related to
crm case study for investment management:
... selecting a production management solution, Concert realized a return on investment
in less than one year. Learn why. Download <strong>Case Study: Concert GmbH ...
Published:
2010-03-11
-
Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
crm case study for investment management:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
-
Abstract:
DiscountBeautyCenter.com, an online supplier of brand-name beauty products, wanted to test the viability of using dynamic
content to generate e-mail campaigns. Although the company previously had good results with Listrak’s batch and blast e-mail
campaigns, it hoped that dynamic content e-mail would in (...)
Excerpt related to
crm case study for investment management:
... investment (ROI). Find out how it launched its most successful campaign ever. Download
<strong>Dynamic Content in Action: DiscountBeautyCenter.com Case Study</ ...
Published:
2010-03-11
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Abstract:
With more than 5,000 global employees serving as touch points for sales and customer service, Deutsche Bank could no longer
afford to rely on its outdated customer relationship management (CRM) systems. The financial services powerhouse now has a
system that serves 5,500 Deutsche Bank employees, and incl (...)
Excerpt related to
crm case study for investment management:
... Closer to Customers with CRM Web Portal. Source: Luxoft. Document Type: Case
Study Description: With ... its outdated customer relationship management
(CRM) systems. ...
Published:
2010-03-11
-
Abstract:
Read the striking new approach to invest in document management system. (...)
Excerpt related to
crm case study for investment management:
Read the striking new approach to invest in document management system.
Published:
2010-03-11
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Abstract:
Amcor Sunclipse realized that although it knew the importance of encouraging and rewarding employees, to actually demonstrate
support for them through timely, comprehensive appraisals was becoming a challenge. Since implementing Halogen’s employee
performance management (EPM) solution, Amcor has improv (...)
Excerpt related to
crm case study for investment management:
... Since implementing Halogen’s employee performance management (EPM) solution, Amcor ...
Download <strong>ROI Case Study: Halogen Software Transforms the Employee ...
Published:
2010-03-11
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Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
crm case study for investment management:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
-
Abstract:
Everything you always wanted to know about Customer Services.Get this whitepaper for Absolutely free! Fetco Home Decor, designer
and wholesaler of fashion frames and other décor products, was relying on Excel spreadsheets to perform its forecasting process.
The lack of accuracy and accessibility resulted (...)
Excerpt related to
crm case study for investment management:
Everything you always wanted to know about Customer Services.Get this whitepaper for Absolutely free! Fetco Home Decor, designer
and wholesaler of ...
Published:
2010-03-11
-
Abstract:
Connect with Ruckus Wireless Network.Get this whitepaper for free! You'll wonder how you ever managed without it. Like all
fast-growing companies, Ruckus Wireless needed to continue to innovate quickly, speed products to market, manage costs, and
meet quality and regulatory compliance requirements—w (...)
Excerpt related to
crm case study for investment management:
Case Study: Ruckus Wireless. Source: Arena Solutions.
Published:
2010-03-11
-
Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
crm case study for investment management:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Abstract:
Automotive supplier Ralco Industries was having inventory trouble. The lack of accurate data from its systems was causing
a number of expensive issues—quality problems, scrap, overtime, expedited shipments, etc. Learn how implementing a new software-as-a-service
(SaaS) enterprise resource planning (ERP (...)
Excerpt related to
crm case study for investment management:
... helped Ralco dramatically reduce inventory costs and achieve return on investment (ROI)
in just over one year. Download <strong>Case Study: Ralco Industries ...
Published:
2010-03-11
-
Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
crm case study for investment management:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
crm case study for investment management:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
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Abstract:
Case Study: Terumo.Secure Documents and Other Package to Use In Your Complex System about Case Study: Terumo. Terumo Cardiovascular
Systems, global manufacturer and distributor of medical products, has more than 1,500 finished goods, many of which are assembled
in one factory and sterilized in another. Wi (...)
Excerpt related to
crm case study for investment management:
Case Study: Terumo.Secure Documents and Other Package to Use In Your Complex System about Case Study: Terumo. Terumo Cardiovascular
Systems, global...
Published:
2010-03-11
-
Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
crm case study for investment management:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
-
Abstract:
Everything you always wanted to know about Contract Manufacturer, Clearly and simply explained.Read our free whitepaper! As
a contract manufacturer, Western Electronics makes assemblies for its customers. This translates into a huge volume of data
being exchanged—and an exponentially greater number (...)
Excerpt related to
crm case study for investment management:
Everything you always wanted to know about Contract Manufacturer, Clearly and simply explained.Read our free whitepaper! As
a contract manufacturer...
Published:
2010-03-11