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Project Management Communication: Developing a Plan (Part 2 Of 3)
Frequently when project teams convene to discuss post-project reviews, project team members feel that if communication had been better, the project would have

b part 3  post-project reviews, project team members feel that if communication had been better, the project would have gone smoother. The reason communication in project management is crucial is because it can impact a project’s success, and it is very important that project managers use the right types of communication during a project. Types of Project Management Communication The issues project managers (PMs) have to communicate about on a regular basis include 1. buy-in and acceptance of major project Read More...
The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

b part 3  knowledge, or geographical location. B   B2B - Business to Business . Represents business that is conducted primarily between two businesses. B2C - Business to Customer . Represents business that is conducted between a business and end users or customers. Bluetooth - A wireless protocol that allows two objects to communicate with each other, transferring data and transmitting information without having to point at each other as today''s devices equipped with IrDA technology do. BPR - Business Process Read More...
A Tale of a Few Good SCM Players - Part 2
Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan

b part 3  architecture (SOA ) principles, BPP works with them all. Moreover, RedPrairie’s offering handles  reverse logistics  as part of its standard WMS, including repair, repackaging, redistribution, and disposal. The vendor just doesn’t market it as a separate capability or module. Manhattan also handle returns in its base WMS, but Manhattan''s reverse logistics management (RLM) product is not about returns in the warehouse. Instead it is about managing the entire process, starting with the point of Read More...
Data Management and Business Performance: Part 1-Data
Research for one of my projects led me to ask both software vendors and customers about the factors most important to software users in the selection of a

b part 3  Management and Business Performance: Part 1-Data Research for one of my projects led me to ask both software vendors and customers about the factors most important to software users in the selection of a business intelligence (BI) solution. Two topics resounded: the use of BI tools to improve data management and business performance management. Consumers are continuously looking for innovative ways to move, store, and improve the quality of their data as well as to ways to capture the most valuable Read More...
Supplier Logistics Management (SLM) Part 2
Supplier Logistics Management (SLM) offers the opportunity for considerable improvement in efficiency as well as cost reductions. SLM enables companies and

b part 3  senior management the silver bullet they are looking for to minimize operational inefficiencies, reduce costs and gain a sustainable competitive advantage. This is Part Two of three-part note. Part One covered how Technology Enables Supplier Logistics Management. Parts Two and Three cover the Seven Fundamental Issues Targeted by Supplier Logistics Management. (1) Kraft In Sync with Shaw''s Supermarkets'' Consumer Goods Technology, Ralph Bernstein, June 2001 (2) Unexplainable Losses'' Traffic World, John Read More...
Are PLM and Global Sourcing Related? Duh, And How! (Part II)
Part I of this blog post analyzed the white paper entitled

b part 3  PLM and Global Sourcing Related? Duh, And How! (Part II) Part I of this blog post analyzed the white paper entitled Manufacturing Outsourcing: Seven Common Pitfalls to Avoid , authored by Symphony Consulting and Arena Solutions . It also established an intrinsic connection with product lifecycle management (PLM) software technology as a global sourcing collaboration enabler. Indeed, several macroeconomic trends seem to be helping the PLM market, starting with the rampant offshoring of facilities Read More...
A Modern Tale of Long (Supply Chain) Tails -- Part III
Part II of this blog series explained ToolsGroup’s value proposition for achieving service level excellence in distribution environments. The point of the

b part 3  has also been a bestseller. In his part of the Webcast mentioned in Part I , Joseph Shamir, ToolsGroup’s chief executive officer (CEO), ascertained that when the long tail is viewed from a supply chain perspective, the tail starts where demand becomes “intermittent.” Using this definition, ToolsGroup’s research shows that most brick-and-mortar companies (and not only e-tailers, as one might think) are also facing an increasingly long tail environment. This is because they are dealing with far Read More...
Saba Software: All about People (Cloud) - Part 2
Part 1 of this series introduced Saba Software, a public provider of what it calls “People Cloud,” which constitutes a new class of business-critical software

b part 3  Software: All about People (Cloud) - Part 2 Part 1 of this series introduced Saba Software , a public provider of what it calls “People Cloud,” which constitutes a new class of business-critical software that combines enterprise learning, talent management, and collaboration technologies. The post first described the vendor’s slew of industry rewards and accolades at the recent 2011 Enterprise 2.0 conference in Boston and related events. Then, I discussed the need for the “People Cloud” that Read More...
Bonitasoft, Part 2: Interview with Marketing VP Mac McConnell
Part 1 offered some background on Bonitasoft, provider of open source business process management (BPM) software, and highlighted its approach of targeting

b part 3  a fear that BPM becomes part of your standard cloud and desktop applications. Recommended Reading Oracle Closes the Business-IT Gap with the Latest Oracle BPM Suite 11g Upgrade AuraPortal: A BPM Vendor Worth Checking Out PegaWorld 2011 Revisited Read More...
LeveragePoint Adds Value to B2B Pricing - Part 2
Part 1 of this blog series introduced LeveragePoint as a cloud-based newcomer to the business-to-business (B2B) pricing market with a novel pricing approach

b part 3  Adds Value to B2B Pricing - Part 2 Part 1 of this blog series introduced LeveragePoint as a cloud-based newcomer to the business-to-business (B2B) pricing market with a novel pricing approach: value-based pricing . In this day and age of highly accelerated new product introductions, history-based pricing approaches are often inadequate. My previous post explained the company’s approach and current state of affairs. Part 2 follows with my discussion with LeveragePoint’s CEO Steven Forth Read More...
AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 2
Part 1 of this blog series analyzed the positive impressions from my attendance of the AribaLIVE 2012 user event. Still, while it might appear that Ariba is

b part 3  2012: What Was Jolly Good (and What Could Improve) - Part 2 Part 1 of this blog series analyzed the positive impressions from my attendance of the AribaLIVE 2012 user event . Still, while it might appear that Ariba is firing on all cylinders, as is typically the case, Ariba is not all things to all people and no company is without issues. Thus this post will discuss some challenges and related rooms for improvement. To date, Ariba has been offering a focused solution and this strategy is working. Read More...
Integrated Security: A New Network Approach Part Two: The Shift Toward Integration
This part describes the key elements and benefits of an integrated security solution in comparison to current security solutions.

b part 3  providing inadequate protection against blended threats, current products require labor-intensive implementation and configuration. These products are part of an enterprise security posture that may be difficult to understand and which provide little insight into security planning and performance. The Logical Solution: Integrated Security Integrated security provides a comprehensive, holistic security system that addresses the challenges and opportunities of today''s networked enterprises. This security Read More...
Infor ION-izes its Open SOA Strategy - Part 2
Part 1 of this blog series started by analyzing a certain change of the guard and a related product strategy shift at Infor. Two late June 2010 news

b part 3  integration strategy. The collaboration business network part of ION will be enabling enterprises to conduct business transactions internally or externally, across both on-premises and cloud applications. The idea is to provide out-of-the-box enablement for Infor cloud-based applications as well as a bridge to third-party  cloud computing  solutions. Rapid configuration of new cloud-based services will be achieved via Microsoft ’s  Active Directory Federation Services (AD FS)  for  single sign-on Read More...
ERP Selection Facts and Figures Case Study - Part 2: Qualitative Assessments and Analysis
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client. Each vendor’s offering differed in

b part 3  IT Evaluation Tool ). About this note : This is a two part note. Part One includes the Business Scenarios Model and Results. Part Two contains the Qualitative Assessments and Analysis, and User Recommendations. Qualitative Assessments  Each vendor also had qualitative advantages and disadvantages captured outside ERGO 2001. IFS Advantages : IFS Applications support many to many relationships between Engineering Change Requests and Engineering Change Orders. Its applications also easily handle stockable Read More...
It’s About Process (or Ability to be Responsive) -- Part II
Part I of this blog series introduced the notions of workflow automation and business process management (BPM). It also tackled the similarities and subtle

b part 3  do not necessarily need to be part of the back-office database. In fact, trying to capture every step and status of every little case (e.g., a customer’s product complaint or improvement suggestion that needs to be investigated by several employees) would only unnecessarily encumber the ERP or customer relationship management (CRM) database. Maybe mapping only some critical data between the case management process and ERP database (e.g., for inventory or invoice adjusting purposes), and doing Read More...

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