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Project Management Communication: Developing a Plan (Part 2 Of 3)
Frequently when project teams convene to discuss post-project reviews, project team members feel that if communication had been better, the project would have

b part 3  post-project reviews, project team members feel that if communication had been better, the project would have gone smoother. The reason communication in project management is crucial is because it can impact a project’s success, and it is very important that project managers use the right types of communication during a project. Types of Project Management Communication The issues project managers (PMs) have to communicate about on a regular basis include 1. buy-in and acceptance of major project Read More...
Data Management and Business Performance: Part 1-Data
Research for one of my projects led me to ask both software vendors and customers about the factors most important to software users in the selection of a

b part 3  Management and Business Performance: Part 1-Data Research for one of my projects led me to ask both software vendors and customers about the factors most important to software users in the selection of a business intelligence (BI) solution. Two topics resounded: the use of BI tools to improve data management and business performance management. Consumers are continuously looking for innovative ways to move, store, and improve the quality of their data as well as to ways to capture the most valuable Read More...
The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

b part 3  knowledge, or geographical location. B   B2B - Business to Business . Represents business that is conducted primarily between two businesses. B2C - Business to Customer . Represents business that is conducted between a business and end users or customers. Bluetooth - A wireless protocol that allows two objects to communicate with each other, transferring data and transmitting information without having to point at each other as today''s devices equipped with IrDA technology do. BPR - Business Process Read More...
A Tale of a Few Good SCM Players - Part 2
Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan

b part 3  architecture (SOA ) principles, BPP works with them all. Moreover, RedPrairie’s offering handles  reverse logistics  as part of its standard WMS, including repair, repackaging, redistribution, and disposal. The vendor just doesn’t market it as a separate capability or module. Manhattan also handle returns in its base WMS, but Manhattan''s reverse logistics management (RLM) product is not about returns in the warehouse. Instead it is about managing the entire process, starting with the point of Read More...
Mega-vendors Warming Up to the Cloud - Part 2
Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The article ended

b part 3  levels and authorizations, system b ackup and recovery , and defining and exploiting operational metrics. Still, all these notable challenges can be parlayed into delivering continuous innovation and ongoing functional enhancements. There is a real opportunity for ISV’s to redefine and expand their product portfolios and business values by, e.g. their ability to aggregate benchmark data on customers actual software features’ use, espouse new offerings, and so on. The Well-established Vendors’ Read More...
To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIb)
The first part (Part II) of this blog series described the opportunities for software as a service (SaaS) or on-demand applications, especially in the current

b part 3  - SaaSy Discussions (Part IIb) The first part (Part II) of this blog series  described the opportunities for software as a service (SaaS ) or on-demand  applications, especially in the current difficult economic milieu. Part IIa then analyzed the  top five SaaS assumptions (misconceptions) recently outlined by  Gartner . Before any vendor can embark onto delivering a SaaS offering, it must thoroughly consider a number of harrowing SaaS technology choices and their implications. Thus, Part IIa also Read More...
Infor ION-izes its Open SOA Strategy - Part 2
Part 1 of this blog series started by analyzing a certain change of the guard and a related product strategy shift at Infor. Two late June 2010 news

b part 3  integration strategy. The collaboration business network part of ION will be enabling enterprises to conduct business transactions internally or externally, across both on-premises and cloud applications. The idea is to provide out-of-the-box enablement for Infor cloud-based applications as well as a bridge to third-party  cloud computing  solutions. Rapid configuration of new cloud-based services will be achieved via Microsoft ’s  Active Directory Federation Services (AD FS)  for  single sign-on Read More...
It’s About Process (or the Ability to be Responsive) -- Part V
Part IV of this blog series further analyzed Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

b part 3  (or the Ability to be Responsive) -- Part V Part IV of this blog series further analyzed Webcom ResponsAbility , the on-demand workflow automation and business process management (BPM) solution. Anyone interested can take the product for a free trial test drive here . The vendor just released the ResponsAbility p4 release. Competitive Offerings Do Exist Still, Webcom’s first-to-market (or close to) BPM on-demand advantage has already been challenged by the solutions from Skemma, Appian [ evaluate this Read More...
Can Technology Make CFO''s and Controller''s Jobs More Strategic? (Part 2)
Part 1 of this blog series established that by offloading non-essential and non-value-adding routine tasks to third-party business process outsourcing (BPO

b part 3  Make CFO''s and Controller''s Jobs More Strategic? (Part 2) Part 1 of this blog series established that by offloading non-essential and non-value-adding routine tasks to third-party business process outsourcing (BPO ) specialists, many human resource (HR) and payroll managers are now able to focus more on strategic and more important tasks of managing talent and human capital of the company. The discussion then went into the possible liberation of chief financial officers (CFOs) and controllers from their Read More...
To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIc)
The first part (Part II) of this blog series described the opportunities for software as a service (SaaS) or on-demand applications, especially in the current

b part 3  assumptions (misconceptions) recently outlined by  Gartner . Part IIa and Part IIb also analyzed the major technical considerations that any vendor has to go through before it can embark on delivering a SaaS offering. This final part will will conclude with the Internet hosting service considerations as well as with key success factors (KSFs) for SaaS providers. What About Hosting, Really? At the end of the day, SaaS is inherently all about hosting, and someone has to provide that intricate and Read More...
Will Servigistics Click on More Service Cylinders? - Part 2
Part 1 of this blog series depicted the rise and fall of of erstwhile public software company Click Commerce based in Chicago, Illinois, United States (US). At

b part 3  they deem important. However, both Oracle and SAP likely felt that this is an area that they cover already with respective products and ecosystems, and just need to improve their own offerings to shut Servigistics out. The final part of this blog series will analyze Servigistics’ positions in individual service niches and conclude with some final thoughts (better than Jerry Springer''s, I hope). In the meantime, please send us your comments, opinions, etc. on Servigistics’ strategy. We would certainly Read More...
Global Trade Applications in Global Credit Crunch - Part II
Part I of this blog series analyzed the appropriateness of global sourcing and spend management applications for helping companies improve their cash flows and

b part 3  Breed GTM discussion will be the topic of Part III of this blog series. In the meantime, what are your views, comments, opinions, etc. about the current economic climate in your region, and about the above-mentioned GTM experts'' opinions? What are your (best) GTM practices as well as experiences with particular relevant applications? Read More...
The ITIL Version 3 Prescription for Transitioning Services
IT service transition is difficult to manage. But with the updated guidance found in ITIL Version 3, IT organizations can plan for a more successful transition,

b part 3  break what was working before. Rollouts fail part way through, with no clear way to get back to the starting point. And all the while, we are hemorrhaging time and money, and losing credibility with the business. These are just a few of the challenges that the guidance in the Information Technology Infrastructure Library (ITIL) Version 3 is intended to help address, in particular through the volume covering the third phase of the service life cycle: Service Transition . The use of the word transition Read More...
Lean Manufacturing: Part Two
Part One of the

b part 3  lean principles, and the benefits of lean manufacturing. Here, in Part Two, you''ll be taken through the action stage of lean practices: implementing lean. Understand the 5S program toward implementing lean and begin laying the foundation of a discipline that is necessary for effective implementation of more complicated lean tools such as kanban. Read More...
Nothing Succeeds Like Success(Factors) - Part 2
Part 1 of this series introduced SuccessFactors, a public provider of software as a service (SaaS) talent management solutions. My post first analyzed the

b part 3  around the realms of Business Alignment and People Performance ( mentioned in Part 1 ), and Team Execution (which is the most recently added pillar of BizX, to be discussed shortly), SuccessFactors BizX solutions are designed to be easy enough for anyone to use, but powerful enough to uncover the critical insights that help drive business results. While available as standalone, the modules are tightly integrated with other modules as required. In fact, the appeal of managing the entire company’s Read More...

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