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Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors
This part illustrates how selecting the right ERP product depends on each client''s requirements. Epicor, QAD, and Ramco Systems'' rank can change with different

a part 3  Part 2 - Presents a Solution Part 3 - Presents examples of applying the Solution Part 4 - Makes User Recommendations Epicor An appropriate client for Epicor would have the following priorities: Figure 1: The rank and weighted average of the vendors given these priorities is as follows: Figure 2: Rank Vendor Weighted average 1 Epicor   79.70 2 Ramco Systems   77.92 3 QAD  67.46 Note the differences the priorities between Figure 5 in Part 2 and Figure 1 (above) and the impact that has on the results Read More
A Tale of a Few Good SCM Players - Part 3
Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan

a part 3  Tale of a Few Good SCM Players - Part 3 Part 1 of this blog post series followed the progress  of  Manhattan Associates  from its inception in 1990 throughout the mid-2000s. During this time, Manhattan was the epitome of a well-managed  supply chain management (SCM ) software company in terms of market share, growth, profitability, and its products’ capabilities. Indeed, the company set the industry standard for the supply chain execution (SCE) space and was the envy of its competitors. But Read More
Scala Shows Far More Than A Bit Of A Backbone Part 3: Challenges and User Recommendations
Although the value proposition offered by Scala should bode well to creating increased demand and acceptance of the Scala offering in the global SME market

a part 3  Than A Bit Of A Backbone Part 3: Challenges and User Recommendations Scala Shows Far More Than A Bit Of A Backbone Part 3: Challenges and User Recommendations P.J. Jakovljevic - August 8, 2002 Challenges At the beginning of July, Scala Business Solutions (ASE: SCALA; www.scala.net), an Amsterdam, the Netherlands-based provider of collaborative ERP software for mid-size enterprises and subsidiaries of global corporations, launched a number of initiatives to defend its turf by providing a counter value Read More
SAP - A Humble Giant From The Reality Land? Part 3: Market Impact
SAP''s decision to be more open and flexible was both wise and pragmatic. SAP now can afford to compete on a component per component basis, having basically

a part 3  - A Humble Giant From The Reality Land? Part 3: Market Impact SAP - A Humble Giant From The Reality Land? Part 3: Market Impact P.J. Jakovljevic - August 3, 2001 Event Summary  During its international e-business conference, SAPPHIRE , on June 12-15, SAP AG (NYSE: SAP), the leading provider of business software solutions, released a spate of upbeat announcements in its effort to portray itself as a reformed vendor of choice for all aspects of e-Business, including planning and collaboration. As an Read More
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a

a part 3  Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection Mitigating Drawbacks Through The Use Of A Knowledge Base Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. With regard to technology selections, TEC describes a knowledge base as having three components: First , a comprehensive set of functional and technical criteria covering every functional area of an enterprise Read More
Bonitasoft, Part 2: Interview with Marketing VP Mac McConnell
Part 1 offered some background on Bonitasoft, provider of open source business process management (BPM) software, and highlighted its approach of targeting

a part 3  evolve there could be a fear that BPM becomes part of your standard cloud and desktop applications. Recommended Reading Oracle Closes the Business-IT Gap with the Latest Oracle BPM Suite 11g Upgrade AuraPortal: A BPM Vendor Worth Checking Out PegaWorld 2011 Revisited Read More
A Firewall is Cheaper Than a Lawyer
eBay''s motion for a preliminary injunction to limit Bidder''s Edge online auction search engine from linking to their site, may set precedents for future

a part 3  Firewall is Cheaper Than a Lawyer A Firewall is Cheaper Than a Lawyer L. Taylor - May 15, 2000 Event Summary On Friday, April 14, the Federal District Court in San Jose, California held a hearing on eBay''s motion for a preliminary injunction to limit Bidder''s Edge, an online auction search engine, from linking to eBay''s website. In an open letter dated April 20th to its user base, President and CEO of Bidder''s Edge, Jim Carney, defended his position stating that, we remain confident in the correctness Read More
Deacom Certification at a Glance: A Prelude to the Certification Report
We recently certified Deacom Integrated Accounting and ERP Software v 10.4. Before sharing my impressions of Deacom’s product, I would like to briefly describe

a part 3  Certification at a Glance: A Prelude to the Certification Report We recently certified Deacom Integrated Accounting and ERP Software v 10.4 . Before sharing my impressions of Deacom’s product, I would like to briefly describe the certification process so you can better understand how it works. The Process : It all starts with a request for information (RFI) file, which is a hierarchical list of system features and functions that the vendor completes by rating each criterion as Supported, Not Read More
8 Questions to Ask to Successfully Negotiate a Phone System Deal
The process of determining which phone system is best for your organization’s needs can be a time-consuming process. Yet, it demands your due diligence because

a part 3  Ask to Successfully Negotiate a Phone System Deal The process of determining which phone system is best for your organization’s needs can be a time-consuming process. Yet, it demands your due diligence because if you choose the wrong system, it can be not only a costly mistake, but also one with long term consequences if your team is stuck with a system that doesn’t fulfill your business needs. Here are eight questions to ask phone system vendors before you agree to purchase. Read More
Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises
In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is

a part 3  for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology. Read More
PeopleSoft: No More a Humble Kid From a Rough Neighborhood?
PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting partners. PeopleSoft also has a

a part 3  No More a Humble Kid From a Rough Neighborhood? PeopleSoft: No More a Humble Kid From a Rough Neighborhood? P.J. Jakovljevic - September 5, 2000 Event Summary As reported on a number of IT News Web sites during mid August, PeopleSoft Inc., a leading provider of business applications, has eliminated nearly 70% of outside consulting firms from its preferred-provider list in the past year and is instituting a new certification program for nearly 12,000 individual consultants because of customers Read More
Big Questions to Ask Before Choosing a VoIP Provider
VoIP providers offer a unique and incorporative service full of features that are sure to enhance your company''s business. Though it may seem troublesome to

a part 3  to Ask Before Choosing a VoIP Provider VoIP providers offer a unique and incorporative service full of features that are sure to enhance your company''s business. Though it may seem troublesome to uproot your current provider and make the switch to VoIP, the benefits range from financial savings to customization and everything in between. For any SMB, it may be difficult to choose a VoIP provider. Know the essential questions to ask when considering a VoIP provider. Read More
KANA Connect 2014—Morphing into Verint’s Engagement Vision: Part Two
In the second part of a two-part series about the KANA Connect 2014 conference, TEC''s P.J. Jakovljevic takes a look at what has transpired since the KANA-Verint

a part 3  Verint might be in a position to offer that to service employees. Some other alleys to pursue would be linking the voice of customer data to marketing and more enterprise-wide usage scenarios beyond call centers (e.g., field service technicians).     But software technology is just one part of a customer engagement equation, given that companies are at different maturity levels of their customer service journeys. To that end, as a professional services play, Verint’s Customer Engagement Optimization Read More
Why Project Portfolio Management Is a Must-have Strategic Asset in a Down Economy
Project portfolio management (PPM) software can provide a dynamic decision-making process for assessing projects such as portfolios, prioritizing projects, and

a part 3  Project Portfolio Management Is a Must-have Strategic Asset in a Down Economy Project portfolio management (PPM) software can provide a dynamic decision-making process for assessing projects such as portfolios, prioritizing projects, and allocating limited resources to meet key organizational objectives. Using PPM can also help you better align and manage your people, projects, and processes—giving you the ability to react quickly to change and minimize risk in the current declining market. Read More
Top 10 Reasons Why a Metals Company Should Move to a Packaged ERP Software Solution Today
Most metals companies are recognizing that it’s time to consider replacing their aging in-house developed information systems with a commercial enterprise

a part 3  10 Reasons Why a Metals Company Should Move to a Packaged ERP Software Solution Today Most metals companies are recognizing that it’s time to consider replacing their aging in-house developed information systems with a commercial enterprise resource planning (ERP) solution. There are many reasons why these companies should make the move to an industry-specific solution—the first being that the quality of their systems can be the limiting factor for growth in today’s competitive markets. Read More

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