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Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors
This part illustrates how selecting the right ERP product depends on each client''s requirements. Epicor, QAD, and Ramco Systems'' rank can change with different

a part 3  Part 2 - Presents a Solution Part 3 - Presents examples of applying the Solution Part 4 - Makes User Recommendations Epicor An appropriate client for Epicor would have the following priorities: Figure 1: The rank and weighted average of the vendors given these priorities is as follows: Figure 2: Rank Vendor Weighted average 1 Epicor   79.70 2 Ramco Systems   77.92 3 QAD  67.46 Note the differences the priorities between Figure 5 in Part 2 and Figure 1 (above) and the impact that has on the results Read More...
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a

a part 3  Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection Mitigating Drawbacks Through The Use Of A Knowledge Base Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. With regard to technology selections, TEC describes a knowledge base as having three components: First , a comprehensive set of functional and technical criteria covering every functional area of an enterprise Read More...
A Tale of a Few Good SCM Players - Part 3
Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan

a part 3  Tale of a Few Good SCM Players - Part 3 Part 1 of this blog post series followed the progress  of  Manhattan Associates  from its inception in 1990 throughout the mid-2000s. During this time, Manhattan was the epitome of a well-managed  supply chain management (SCM ) software company in terms of market share, growth, profitability, and its products’ capabilities. Indeed, the company set the industry standard for the supply chain execution (SCE) space and was the envy of its competitors. But Read More...
Facing A Selection? Try A Knowledge-Based Matchmaker Part 2: A Timesaving Solution
Since a ''one-size-fits-all'' product is still not quite a viable possibility, almost every product can win provided a certain set of requirements. The Catch 22

a part 3  Part 2 - Presents a Solution Part 3 - Presents examples of applying the Solution Part 4 - Makes User Recommendations From Words To Action Given that a figure is worth thousands of words and that numbers are more irrefutable than postulates, it is a time to illustrate the discussion in Part 1 with a concrete example. Depending of which hat you wish to wear (or are already wearing), you may put yourself in a perspective of a prospective customer, vendor or consultant. Epicor , QAD and Ramco Systems are Read More...
Scala Shows Far More Than A Bit Of A Backbone Part 3: Challenges and User Recommendations
Although the value proposition offered by Scala should bode well to creating increased demand and acceptance of the Scala offering in the global SME market

a part 3  Than A Bit Of A Backbone Part 3: Challenges and User Recommendations Scala Shows Far More Than A Bit Of A Backbone Part 3: Challenges and User Recommendations P.J. Jakovljevic - August 8, 2002 Challenges At the beginning of July, Scala Business Solutions (ASE: SCALA; www.scala.net), an Amsterdam, the Netherlands-based provider of collaborative ERP software for mid-size enterprises and subsidiaries of global corporations, launched a number of initiatives to defend its turf by providing a counter value Read More...
7 Steps to an Easier Development Project, a Better Product, and a Stronger Team
Your data models are brilliant ... but only if database administrators (DBAs) and developers are on the same page. A mismatch of expectations can slow down a

a part 3  an Easier Development Project, a Better Product, and a Stronger Team Your data models are brilliant ... but only if database administrators (DBAs) and developers are on the same page. A mismatch of expectations can slow down a project and lead to weak products. But this situation can be avoided if you develop a strategy that builds a little more teamwork. Follow seven cost-effective steps to better collaboration, and get a lot more value from your software development team’s data modeling. Read More...
IFS Bucking the Trends - Part 2
Part 1 of this blog series analyzed the current upbeat state of affairs of IFS, a public business software company (listed on the Stockholm Stock Exchange

a part 3  will be initiated from a customizable contact card that shows not just the usual contact details such as e-mail and phone number, but also important business information such as invoice and payment status. Transcripts of chat conversations will be automatically saved for future reference and attached to the order, invoice, etc. The  unified communications (UC)  capabilities used by IFS will be provided by Microsoft Office Communications Server (OCS) . Another application that is still in development, Read More...
A CRM System Needs A Data Strategy
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact

a part 3  CRM System Needs A Data Strategy Introduction An underutilized customer relationship management (CRM) system - or one that cannot match its owner''s expectations - will reflect poorly on both the vendor who sold it and the IT manager who authorized the purchase and installed it. Both, however, can help successfully manage such expectations (and add value to their respective roles) by wisely counseling about the strategic context into which a CRM system must function. Simply put, the market includes plenty Read More...
App Development in a Mobile World: A CIO Handbook
As a senior stakeholder driving mobile initiatives in your organization, you may be lost in a sea of technologies and claims from vendors promising rapid

a part 3  Development in a Mobile World: A CIO Handbook As a senior stakeholder driving mobile initiatives in your organization, you may be lost in a sea of technologies and claims from vendors promising rapid delivery of applications to your employees, customers, and partners. To help explain some of the topics you will need to be aware of, and to separate the must-haves from the nice-to-haves, SAP has developed a reference guide for applying a mobile strategy in the context of application architectures, best Read More...
Maximizing the Value of an M&A!
Mergers and acquisitions (M&As) often lead to a lot of confusion, particularly with regard to systems and processes. Usually, monolithic enterprise resource

a part 3  (M&As) often lead to a lot of confusion, particularly with regard to systems and processes. Usually, monolithic enterprise resource planning (ERP) systems are in operation in both the firms, which are programmed with specific knowledge intrinsic to the firm’s core operations. This paper debates the options that have to be considered when both the firms are being managed by similar, competing, or best-of-breed ERP packages. Read More...
CRM-A Real Challenge
Customer relationship management (CRM) should not be viewed as an information technology (IT) tool but as a strategic enabler for organization-wide impact. This

a part 3  (IT) tool but as a strategic enabler for organization-wide impact. This white paper makes recommendations for developing a CRM strategy and value proposition to avoid an implementation falling short of expectations. Read More...
Industry Experts'' Guide to Buying a Business Phone System
Is your company paying too much for its phone service? If you''re using one of the big service providers and still making calls over a traditional land line

a part 3  Experts'' Guide to Buying a Business Phone System Is your company paying too much for its phone service? If you''re using one of the big service providers and still making calls over a traditional land line system, you probably are. Did you know you could slash up to 50 percent off your company''s phone bill by switching to voice over IP (VoIP)? Download this white paper to learn what VoIP is, and how it can save money for your business. Read More...
Layer 3 or Bust
Extreme Networks has once again seized the number one position in Layer 3 Ports shipped for the first quarter of 2000.

a part 3  Ethernet ports. According to a report released by Dell''Oro Group, Extreme Networks holds 24% of the 10/100 MB layer 3 switch market. Along with capturing the 10/100 MB market, Extreme has totally dominated the Gigabit Layer 3 market by capturing approximately 40% of the Gigabit ports shipped this quarter. Extreme Networks dominance in the Layer 3 market place is nothing new, as it has dominated the network market since it came onto the scene back in 96 . Extreme has gone up against the big and well Read More...
Avenue A Razorfish
Avenue A - Razorfish

a part 3  A Razorfish Avenue A - Razorfish Read More...
Creating a Business from a Project
Many software services companies are not able to turn their individual project successes into a line of business that brings in additional revenue streams. At

a part 3  a Business from a Project When Ram took over the PeopleSoft practice division at a mid-sized Indian software services company, the term practice was a misnomer: the company had only one customer for PeopleSoft, and all its PeopleSoft credentials were vested in the twenty-five individuals who were working on this project. Despite the fact that this one customer was highly referenceable and a global leader in its industry, Ram''s company hadn''t manage to acquire a single additional PeopleSoft Read More...

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