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Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors
This part illustrates how selecting the right ERP product depends on each client''s requirements. Epicor, QAD, and Ramco Systems'' rank can change with different

a part 3  Part 2 - Presents a Solution Part 3 - Presents examples of applying the Solution Part 4 - Makes User Recommendations Epicor An appropriate client for Epicor would have the following priorities: Figure 1: The rank and weighted average of the vendors given these priorities is as follows: Figure 2: Rank Vendor Weighted average 1 Epicor   79.70 2 Ramco Systems   77.92 3 QAD  67.46 Note the differences the priorities between Figure 5 in Part 2 and Figure 1 (above) and the impact that has on the results Read More...
A Tale of a Few Good SCM Players - Part 3
Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan

a part 3  Tale of a Few Good SCM Players - Part 3 Part 1 of this blog post series followed the progress  of  Manhattan Associates  from its inception in 1990 throughout the mid-2000s. During this time, Manhattan was the epitome of a well-managed  supply chain management (SCM ) software company in terms of market share, growth, profitability, and its products’ capabilities. Indeed, the company set the industry standard for the supply chain execution (SCE) space and was the envy of its competitors. But Read More...
Outsourcing Security Part 3: Selecting a Managed Security Services Provider
As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security

a part 3  is Part 3 of a 3-part article. Part 1 noted the benefits of outsourcing security. Part 2 evaluated the cost of such an outsourcing. Part 3 provides guidelines for selecting a security services provider. Finding what You Want Businesses turn to outsourced security or managed security services (MSS) in order to protect their information assets more efficiently and effectively. MSS encompasses various types of services, including consulting, remote perimeter management, managed security monitoring, Read More...
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a

a part 3  Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection Mitigating Drawbacks Through The Use Of A Knowledge Base Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. With regard to technology selections, TEC describes a knowledge base as having three components: First , a comprehensive set of functional and technical criteria covering every functional area of an enterprise Read More...
SAP - A Humble Giant From The Reality Land? Part 3: Market Impact
SAP''s decision to be more open and flexible was both wise and pragmatic. SAP now can afford to compete on a component per component basis, having basically

a part 3  - A Humble Giant From The Reality Land? Part 3: Market Impact SAP - A Humble Giant From The Reality Land? Part 3: Market Impact P.J. Jakovljevic - August 3, 2001 Event Summary  During its international e-business conference, SAPPHIRE , on June 12-15, SAP AG (NYSE: SAP), the leading provider of business software solutions, released a spate of upbeat announcements in its effort to portray itself as a reformed vendor of choice for all aspects of e-Business, including planning and collaboration. As an Read More...
Building a Business Case for Mobile Learning
Look at e-learning from a business manager’s perspective, learn about some of the ways it can improve your bottom line, and build a compelling business case

a part 3  a Business Case for Mobile Learning Look at e-learning from a business manager’s perspective, learn about some of the ways it can improve your bottom line, and build a compelling business case reaching out to your external audiences including customers, partners, channel or distributor networks, independent agents, suppliers, franchises/franchisees, association members, contractors, or volunteers. Read More...
Digital E-commerce: The Difference between Selling a Product and Selling a Perpetual Customer Relationship
Selling digital content, goods, and services is different from traditional retail physical goods e-commerce—or at least it should be, if the objective is to

a part 3  The Difference between Selling a Product and Selling a Perpetual Customer Relationship Selling digital content, goods, and services is different from traditional retail physical goods e-commerce—or at least it should be, if the objective is to maximize reach and revenue and to drive a rich, ongoing relationship with your customers and high satisfaction. This new approach to customer relationships, enabled only by the unique nature of digital offerings, brings a profound change in the commerce process Read More...
Experiencing a Different Corporate Culture at QAD Explore 2008
No, my intent here is not necessarily to provide a typical analyst alert after attending a vendor''s annual user conference, in this case the QAD Explore 2008 in

a part 3  a Different Corporate Culture at QAD Explore 2008 No, my intent here is not necessarily to provide a typical analyst alert after attending a vendor''s annual user conference, in this case the  QAD Explore 2008 in Orlando, Florida (US) last month. This is not to imply that there was nothing there to write home about either. Quite the contrary, the multiple-day event was, well, eventful for market observers and hundreds of QAD ''s global customers from both an official (announcements, product Read More...
SaaSy Discussions (Part Ia)
Part I of this blog post introduced the common software deployment models and Consona CRM''s approach in that regard. To the end of enabling Total Customer

a part 3  integrity throughout the database. A seamless calendar integration with Microsoft Outlook for increased efficiency to associate individual or group appointments from Outlook to companies, individuals or incidents in Onyx. Users can view and work with the Outlook Calendar directly in the Onyx UI. Although not an intrinsic part of Onyx Adaptive CRM , Outlook is seamlessly integrated with Onyx Employee Portal (OEP) , which compares to typical weaker synchronization approaches in the CRM market. It goes Read More...
Frankie Does ERP, Part 1
[Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request

a part 3  note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request. This interactive series, created and published with his permission, is an exercise in what-if analysis based on interviews I am currently conducting with him. You may find Frank’s use of language a little colorful. I have toned it down. It''s still colorful.] * My name is Frank. I’m a mid-level manager for a manufacturer of scrotchets here in Read More...
The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It
ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to

a part 3  Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It Event Summary Food and beverage industry strategic sourcing vendor ecFood , recently announced exceptional results for 2001 with dramatic increases in revenue, gross margin, transaction volume, customer acquisition and services. The privately held company closed out the year with record-breaking performance, including an 815% increase in gross margin from 2000 and revenue of $37.6 million. ecFood also acquired a major dairy Read More...
Why CRM Software is a Smart Investment in a down Economy
Find out more about why CRM is such a smart and timely investment for your small or midsized business in the white paper, crm: a business imperativ...

a part 3  CRM Software is a Smart Investment in a down Economy Is it really possible to grow your company during an economic downturn—and still cut costs? Fortunately, the answer is yes—and there''s no better way to do it than with the right customer relationship management (CRM) software. By its very nature, CRM is one of the only technologies that can both increase your company''s revenues and reduce its costs . And that''s a pretty good combination during tough economic times. Find out more about why CRM is Read More...
Avenue A Razorfish
Avenue A - Razorfish

a part 3  A Razorfish Avenue A - Razorfish Read More...
Running a Technology Platform for the Business
Technology is at a point where organizations must make decisions about where the IT platform future lies. Will existing architectures be sufficient to see a

a part 3  a Technology Platform for the Business Technology is at a point where organizations must make decisions about where the IT platform future lies. Will existing architectures be sufficient to see a business through the next few years, or will cloud computing—built on the proven approaches of Web services and service-oriented architecture—be a better way forward? By modeling and predicting future states, organizations can make the right decisions. Find out how. Read More...
Move from a
While the role of IT in product development and sales has increased tremendously, a disconnect remains between the IT and business sides of an organization

a part 3  from a Cost Center to a Game Changer While the role of IT in product development and sales has increased tremendously, a disconnect remains between the IT and business sides of an organization. Some organizations also incorrectly believe that IT spend does not add direct value to the business and hence is not justified. The onus is on IT to mend this perception by delivering tangible business value. Learn how. Read More...

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