Login
Password
Remember me
Forgot password?
|
Newsletter Subscription
|
Register for a TEC Account
|
Language
[change]
English
Français
Español
Türkçe
中文
|
Home
We were unable to sign you in.
Please verify your user name and password and try again.
If you do not have a TEC account,
register now.
Evaluation Centers
Get everything you need to make an informed, impartial software selection in TEC's evaluation centers. From research to vendor data, reports and templates, and access to the TEC Advisor software selection system.
Click here to go to TEC's Evaluation Centers
TEC Reports
Analyst Reports
Buyer's Guides
Technology and Industry Reports
Product Certification Reports
Accreditation Reports
Interactive Case Studies
Interactive Case Studies
Downloadable Reports and Templates
RFI / RFP Templates
Software Evaluation Reports
Custom Reports
Custom Reports
Software Selection Services
Selection Services Overview
About TEC Selection Services
Complete Selection Projects
Standard Selection Project
Extended Selection Project
BPM Express
Custom Research Portal
Software Selection Reports
Custom Reports
Supplementary Services
Advisory Services
RFP, Contract, and Price Negotiation
Implementation Review and Auditing
Software Architecture Lifecycle Management
Case Studies and Brochures
Case Studies and Brochures
Consultants
Become a Certified Consulting Partner
Products
TEC Advisor
TEC's online software selection system.
Try it
ERGO
TEC's stand-alone, general-purpose decision support system.
Find out more
RFI / RFP Templates
Browse RFI/RFP Templates
Software Evaluation Reports
Browse Evaluation Reports
Vendor Services
Research and marketing services for software vendors and value-added resellers (VARs).
Find out more
Media Partners
Become a TEC media partner and connect with IT decision makers around the world.
Find out about content partnerships and co-branding opportunities
About TEC
Company Overview
About TEC
Contact TEC
Testimonials
Careers
Working at TEC
Submit Your Resume
Press Room
News and Press Releases
Analysts / Selection Services
Meet our Consultants
Meet our Analysts
Contact an Analyst
Finance and Banking
Here, you'll find links to the information and resources you need to make an informed finance and banking software selection:
Some of the major challenges faced by the finance and banking industry today include global economic conditions, new technology trends for financial services, and innovative business processes and services. The finance and banking industry represents a vital economic sector for every country. This industry is generally a reliable thermometer of regional and global economic conditions, due to the fact that it manages a major part of all financial transactions.
+
More...
General activities in the finance and banking sector include managing negotiable and financial instruments: savings accounts, investments, bonds, money market accounts, stocks, and derivatives. These activities are core to the economic sector in every country.
Besides the general challenges faced by the finance and banking industry, there are specific challenges that companies in this sector must confront in order to offer new services to users, and to improve the quality of existing services. Some of these specific challenges include
meeting all national, regional, and global regulatory standards for finance and banking services, as well as adapting to these regulatory frameworks within improved service models;
pursuing customer service improvement, with options like electronic banking and call center services for banking;
increasing the number and variety of currently offered financial and banking services;
improving proficiency and service productivity to increase the organization’s return on investment (ROI) for financial services; and
improving security schemes to mitigate financial risks and exposure.
Companies in the finance and banking space need specific software solutions to successfully address the challenges of a fierce competitive industry. Since this industry is based on bringing financial services to customers, customer care is one of the most important considerations when selecting systems designed for this industry. Customer relation management (CRM) systems with special features for financial and insurance institutions can enable them to efficiently address all customer care issues, and also renew and improve all service models.
Don't know where to start?
We can help you identify the right type of software to evaluate.
CRM for Financial and Insurance Markets
Benefits of Using Software Solutions for Finance and Banking
A CRM system with specific functionality for financial and insurance institutions enables companies to improve interactions with all clients.
CRM systems for finance and banking can manage all financial call center capabilities, financial service and product marketing, sales force automation (SFA), and back-office and front-office processes.
Financial and banking CRM applications have specific functions for handling retail banking, brokerage, and business relations for financial institutions, as well as specific insurance functionality (damage insurance, risk insurance, life insurance, etc.). They can also help companies manage Internet banking, sales, marketing, and customer services.
CRM systems can help financial institutions to find new costumers and maintain existing clients by offering improved services.
THE RISKS OF A FLAWED FINANCE AND BANKING SOFTWARE SELECTION PROCESS
Companies in the finance and banking industry that do not have a suitable CRM system may not be able to properly manage and operate all banking processes and customer care services.
Lack of front- and back-office management capabilities can lead to disruptions in mission-critical operations, as well as problems in call-center and Internet banking operations.
Inadequate CRM systems can make it difficult for financial and banking institutions to calculate the ROI on improvements to customer care and service.
Why use the Finance and Banking Evaluation Center?
Determine which functional aspects of a given solution are priorities for your finance and banking business.
Evaluate and understand the functionalities that address finance and banking industry requirements.
Find the solutions that are most likely to serve your business.
Finance and Banking |
Compare
Software Solutions
Define your
software requirements, see how vendors measure up, and choose the best solution.
Start your comparison now
Finance and Banking |
Research
software
Get
articles, reports, white papers, podcasts, and more, written by our analysts and other experts.
Visit the research page
Finance and Banking |
Find
Software Vendors
Get detailed information about
solution vendors in TEC's Vendor Showcase.
Visit the Vendor Showcase
Finance and Banking |
Find
VARs and Consultants
Find a VAR or consultant to help you with your
selection project in TEC's IT Directory.
Visit the IT Directory
Get Help from Our Selection Services Team
TEC's Software Selection Services team can guide your company through the selection process with services ranging from self-service project portals to hands-on involvement in your selection projects.
Learn more
Ask an Analyst
Have a question about
software? Our analysts can help you find the answer.
Click here to submit your question.
For inquiries contact us
Get help now
All Documents
Articles
Blog Posts
Brochures
Case Study
Press Release
Podcasts
Checklists
Reports
RFP Templates
Special Offers
White Papers
Webinars
Vendors and Products
English
Français
Español
Türkçe
中文
Software Evaluation Reports
RFP Templates
Related Articles
Assessing FinancialForce.com’s Early Years
Reconnecting with Cincom Systems
BPM Product Review: SAP BusinessObjects Planning and Consolidation
Epicor Continues To Bleed
Financial Fusion ~ E-Finance Wireless Leader?
More Articles ...
Related White Papers
How Retail Partners and Mobility Can Help Deliver Value to Bank Customers
The Advantages of Using Hardware-based TCP Fan-out for High-Performance Messaging
Solace: The Only Complete Messaging Solution for Single Dealer Platforms
The Advantages of Enabling Order Execution in Hardware
The Buyer's Guide to Financial Management Software: The 10 Essentials of an Effective Financials Solution
More vendor white papers…
Related TEC Reports
UNIT4 Agresso ERP for Services Certification Report
SimplyDigi LMS for Learning Management Systems Product Certification Report
Maximizer CRM 12: Salesforce Automation Certification Report
Sage 100 Standard ERP (v. 4.5) for ERP for Services Certification Report
Sage 300 ERP 6.0 Certification Report (ERP for Services)
Deacom ERP Software System (version 14.4) for Process ERP Certification Report
K8 for ERP for Distribution Product Certification Report
PROS Inc.’s New Mission—“Big Data” Sales & Marketing Apps
Vistaar Technologies Asserts its Pricing Value Proposition
UNIT4 Gearing Up for Game Changers in 2013
More Tec Reports ...
Recent Certifications And Updates
Aptean (CDC Software)
CRM for Financial and Insurance Markets
View all Products
COMPARE AND ANALYZE
Evaluation Centers
Decision Support Systems (DSS)
Software Selection Process
RESEARCH
IT Showcase
Vendor Showcase
Articles
Newsletter Archives
Reports
Blog Posts
Podcasts, Webinars, and Videos
White Papers
Case Studies
Ask the Experts
Live Events
Buyer's Guides
Interactive Case Studies
CORPORATE
About TEC
Careers
Meet our Analysts
Brochures
Contact us